Unbanster started as a result of an unfair suspension. A few years ago, one of us was banned from World of Warcraft due to a pure unfair and arbitrary decision of Customer Support, for the reason of “Abusing in-game economy”, which is by far not what happened.
Anyway, without boring you with all the details, it was basically almost impossible recovering that account despite the clear fact of being innocent (which is actually real), and every single hard worked and well worded ticket resulted in some automated “This penalty has been upheld” reply.
Many tickets later, however, we did manage to recover that account, and as it turns out, they eventually did admit to it being a mistake, regardless of the fact that the tickets prior to the unban were replied with threats such as “if you continue to ticket us, we will close your entire account”. Needless to say, back then, such unbanning services did not exist, so basically everyone was on their own.
WE ONLY HANDLE GAMES THAT WE KNOW INSIDE OUT
Anyway, after this incident, we realized that this is something that happens a lot more often, and it’s completely irrelevant whether or not the players broke the rules, we still think they have the right to a fair “trial” and defense. We’ve ran into many innocent customers who were suspended as a result of a false positive, despite there was no evidence against them, and luckily we have managed to help them.
Fast forward to today, after more than 10 years of World of Warcraft and 3 of Diablo III, plus 2 of unban service, we are confident we have seen any sort of suspension and cases, and just as confident that we can do our best to assist you and provide proper help!
We always write custom tickets based on your particular case, as opposed to other unbanners who use the same templates!
We take every case seriously and we always do our best to service you as fast and best as possible!
As fellow players, we’ve also been where you are now, so we understand exactly how you’re feeling and what you need!
The more people we can help get back into their favorite game, the more happy and motivated we are! Let us help you become one of them!