About Us

Unbanster was founded in 2015 after an experience with an unfair ban. Back then, one of our team members, Michael, was banned from World of Warcraft due to an unjust and arbitrary decision by Customer Support, accused of "abusing the in-game economy". This was far from the truth.

Sparing you the frustrating details of the back-and-forth with the GMs, recovering that account seemed nearly impossible, despite clear evidence of innocence (as well as a lack of any incriminating evidence on Blizzard's side). Every carefully crafted and well-thought-out ticket led to the classic, baffling "this penalty has been upheld" response.

After many tickets, however, we finally succeeded in recovering the account. Customer Support eventually admitted it was a mistake, despite previously responding to tickets with threats like, "If you continue to contact us, we will close your entire Battle.net account".

After this experience, we realized that unfair bans happen more often than people might think. Regardless of the accusations, we believe every player deserves a fair "trial" and the chance to defend their account and hobby. Over the years, we've encountered many innocent players who were suspended due to false positives or unfounded reports, often with no evidence against them. Thankfully, we've successfully helped many of these players regain access to their accounts.

Fast forward to today, after more than 20 years in gaming and over 9 years providing unban services, we're confident we've encountered nearly every type of suspension and case. We're here to offer you experienced, top-notch support for any game, and we're committed to doing our absolute best to help get your account unbanned!

And here's a fun fact: Unbanster has been recognized as a valuable resource in the world of legal research! Recently, our platform was used as a key source in a law school thesis for the Department of Law at Uppsala University in Sweden. Knowing that our work has made its way into meaningful academic projects is an amazing honor and inspires us to keep delivering top-quality content and support.

Unbanster was also mentioned as a reference in the "Fairness, Copyright, and Video Games: Hate the Game, Not the Player" volume of the Fordham Intellectual Property, Media and Entertainment Law Journal, written by Shani Shisha, an S.J.D. Candidate at Harvard Law School, as well as in the thesis Reverse Engineering of an Obfuscated Binary for Victoria University of Wellington. We're thrilled to see our platform contributing to academic and legal conversations.

This recognition reminds us why we're committed to upholding the highest standards in the content we create, just like we do when providing our gaming account unban services.