Important!1. Check your Spam/Junk folder! Please make sure you also check your Spam/Junk folder for our reply! If our mail ends up there, then also whitelist our domain or email address, so you won’t have to check the Spam/Junk section all the time.
2. Can’t reply to certain email providers! We are currently unable to respond to people who are using Web.de, Gmx.net, and Verizon.net as their emailing service. Please try to use another emailing service, if you can, or contact us on Skype. Sorry for any inconvenience!
3. Read our Process and FAQ section. We’ve put together a detailed Process on our homepage and a FAQ section. Please read them before contacting us, because you will save a lot of time if you find out what you need to know in a couple of minutes, rather than waiting for a reply, which may take several hours!
Please use a valid mail, otherwise we won’t be able to get back at you! Also, if you already ordered our services, please add your order number so we can easily find you in our customer list.