1. Check your Spam/Junk folder!
If our mail ends up there, then also whitelist our domain or email address, so you won’t have to check the Spam/Junk section all the time.
2. Read our Process and FAQ section.
We’ve put together a detailed Process and a FAQ section. Please read them before contacting us, because you will save a lot of time if you find out what you need to know in a couple of minutes.