How to Get Unbanned from BDO in 2024

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In this post, we’ll walk you through how to submit a ban appeal with the purpose of getting unbanned from BDO.

Now, as with any popular MMO, some players might look for shortcuts when it comes to gathering resources or leveling alts. This is commonly known as botting, and it’s very much against the rules.

But, that’s not to say there’s no room for false positive bans, especially since a large part of the banning process is played by players’ reports.

Nonetheless, if you landed a ban in Black Desert Online, unless it was a false positive, it was likely due to:

  • using bots or other automation software (including mouse/keyboard macros);
  • toxicity / offensive chat;
  • real money trading;
  • boosting or sharing your account;
  • making use of glitches or exploits to your advantage.

As a side note, ever since Pearl Abyss decided to self-publish BDO, getting in touch with them changed completely, so here’s our step by step guide on how to contact BDO Support to appeal your ban.

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Getting Unbanned from Black Desert Online

Here’s how to submit a BDO ban appeal:

  1. Go to their official Support website here;

    You don’t need to log into your account in order to submit this “Guest inquiry” form.

  2. Fill in your email address;

    Ideally, this should be the same one behind your BDO account.

  3. Input your Service Region and account plaform;

    This is the region in which you play BDO, and you can enter “EU” or “NA”. The platform can be “Steam”, for example.

  4. Write your Family Name;

    This is the surname of your BDO character (which applies to all other alt characters).

  5. Enter a concise and relevant subject;

    This can be “BDO Ban Appeal”, or “Unable to log into BDO”, for example.

  6. Write your ban appeal in the “Details” field;

    Here’s where we come in handy, should you require our professional and customized unban service designed to get your BDO account unbanned.

How to Get Unbanned from BDO
Source –

Attach any relevant files (if any), then read and agree to their required agreement below, in order to submit your form.

Once everything is in place, simply press the “Submit” button below! Now that everything is done, wait until they review your BDO unban appeal and get back to you with their reply. Good luck!

Need help with a BDO account ban?

We're here to give you the best help in order to get your BDO account unbanned!

Get unbanned!
About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the intricacies of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

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