How to Get Unbanned from Guild Wars 2 in 2024

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In this article, we’ll cover the process for submitting a ban appeal to get unbanned from Guild Wars 2.

While Guild Wars 2 may not be as popular as WoW, it’s still an incredible massively multiplayer online game with its very own dedicated player base, even larger than that of BDO.

As with any large MMO however, some players are bound to run into issues, including getting their GW2 accounts banned for a variety of reasons, such as using third-party software (as in bots) or engaging in disrespectful behavior towards others. Additionally, there have been cases where players claim to have been wrongfully banned from the game.

Unfortunately, reaching out to customer support can be a bit of a hassle, particularly when attempting to appeal a GW2 account ban. To simplify the process, we have put together this guide on how to contact their Support and submit an appeal to get your GW2 account unbanned.

So, without further ado, let’s get started!

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How to Get Unbanned from GW2

Here’s what you need to do to submit a GW2 ban appeal:

  • First and foremost, go on their Support page;
  • Here, click on the top right “Submit a ticket”;
  • You’ll be given the choice to either Log In or Submit the ticket anonymously, so if you can log in, do so, otherwise, press on the latter option;
  • On the ticket form, make sure to pick “I can’t log in” under category, and “Banned/Suspended Account” under Specific Issue;
  • As for the Description, that’s where we come in handy, should you require our professional and customized unban service designed to get your GW2 account unbanned;
  • Complete all other fields as correctly and accurately as possible, even if they aren’t mandatory.
How to Submit an Appeal for GW2 Account Unban

Once you’ve completed the form for your GW2 unban appeal, press the “Submit” button at the bottom of the page, and your ticket will be sent to Customer Support!

Now that everything is done, wait until they review your GW2 ban appeal and get back to you with their reply via mail. Also, make sure to check the Spam folder as well! Good luck!

Need help with a GW2 account ban?

We're here to give you the best help in order to get your account unbanned!

Get unbanned!
About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the intricacies of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

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