How to Get Unbanned from Fortnite in 2025

MichaelBan Appeal, Fortnite47 Comments

If you’re looking to get unbanned from Fortnite, you’ve come to the right place! The only reliable way to overturn a Fortnite ban is by submitting a ban appeal.

Whether you’re dealing with an HWID or an account restriction, this guide explains the complete Epic Games appeal process so you know what to do every step of the way!

Need help with your Fortnite ban appeal?

Our team specializes in writing custom ban appeal letters designed to help you unban your Fortnite account!

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What Can Get You Banned from Fortnite?

Fortnite bans are enforced by Epic Games when players violate their Terms of Use. Understanding the ban reasons is important before you file your ban appeal process, as it allows you to properly set up your defense. Common offenses include:

  • toxicity – in the form of racism, threats, spam, insults, harassments and anything pertaining to another player’s personal life or safety;
  • cheating – such as using third party software, exploiting bugs, making use of glitches, grouping up with others in solo games;
  • account sharing – for any and all reasons (including boosting);
  • buying V-Bucks from unofficial sources;
  • AFK leeching – if you’re not contributing to the game’s objective;
  • exploiting, using bugs or glitches – for any reason, and especially if they’re giving you an unfair advantage;
  • teaming up with other players in solo games;
  • using any cosmetic related software (such as skin swappers);
  • playing Fortnite behind a VPN.

Here’s our analysis for the most common ban reasons on a batch of 657 Fortnite bans issued outside of any particular wave.

Pie chart of Fortnite Ban Statistics

Keep in mind that for cheating accusations, Epic Games also issues a HWID ban. This means that apart from your account, they also ban your device altogether. Here’s their EULA.

Regardless, Fortnite HWID bans can be removed the same way as account bans, through ban appeals.

Account Unbanned from Fortnite

Fortnite HWID Bans vs. Account Bans

When it comes to Fortnite, not all bans are created equal. There are two primary types:

  • HWID Bans: This restriction targets your computer’s hardware ID. If you’re HWID banned, every account on that computer will be affected (and thus, unable to play).
    Note: Neither a spoofer nor a VPN can remove an HWID ban. The only solution is through a formal Epic Games unban request.
  • Account Ban: This is applied to individual accounts. Even if you change devices, the banned account remains blocked until you successfully file a ban appeal.
Overturned Fortnite Account Ban
Happy client of ours, getting their account unbanned

How to Tell if You’re HWID Banned

If you’re experiencing issues like constant disconnections or receiving error messages when launching Fortnite, you might be facing an HWID ban. Some of the common signs include:

  • Repeated error messages such as β€œThere was an error” when logging out.
  • Randomly getting kicked from the game lobby (specifically from the bus) before landing.

If this is happening to you, we strongly advise against repeatedly attempting to log back in. Doing so can potentially lead to your account getting banned as well.

So, if you find out your computer is HWID banned from playing Fortnite, your only two options are:

  • buying a whole new computer;
  • submitting a ban appeal as we detailed above.

Can You Unban a Fortnite Account?

Yes, you can get your Fortnite account unbanned, although not every ban will be lifted – and using a VPN won’t help.

For instance, if you were banned for cheating, you have a better chance than if you were banned for toxic behavior (especially if it’s extreme).

Epic Games takes hate speech seriously, so if you were banned for racial slurs or threats, it’s unlikely your ban will be reversed.

Also, if you were banned for cheating, check whether your device is banned too. In any case, the only way to try and lift your ban (whether account or HWID) is by submitting a ban appeal.

HWID Unbanned from Fortnite
Yet another happy client we’ve helped unban their Fortnite account

Getting Unbanned from Fortnite

Here’s how to submit a Fortnite ban appeal:

  1. Go on the Fortnite Support Center here;

    Scroll down to “Self-service” and choose “Show all tools”, followed by “Your Support Requests”;
    Contact Epic Games Support

  2. Log into your Epic Games account;

    If you’re unable to log in, select “I can’t login” and fill in the form.
    If you get redirected back to the main page after logging in, simply click again on “Show all tools”, then “Your Support Requests”.

  3. Choose the platform on which you play Fortnite;

    If you play on a computer, via Epic Games, choose “PC”.
    Contact Fortnite Support

  4. Write your Fortnite ban appeal in the “Describe your problem here” field;

    Here, you must clearly explain your situation. This is where you write your actual ban appeal, detail your case and describe the circumstances leading to your ban.Submitting a Fortnite Ban Appeal

Source: epicgames.com/help/

Once you’ve completed the form, click on the blue “Submit an email request” button on the bottom right. Your ban appeal is sent to their Customer Support! As a side note, we never recommend using the “Start a live chat” function, as very rarely does Epic Games have the time to thoroughly review a case during a live chat session. The best way to ensure a proper review of your case is by submitting a ticket (as in, email request).

And here’s our quick video guide if you’d rather follow along visually.

Now that everything is done, wait until they review your ban appeal and get back to you. Also, make sure to check the Spam folder as well! Good luck!

That’s it! Hopefully our guide was helpful with regard to successfully appealing your banned account, and if you ever require our help, we’re here for you!

Fortnite Ban Removed

Frequently Asked Questions

How long does Epic Games take to review my case and get back to me? What if they don’t reply?

This really depends on their volume of work at the time of your appeal. They can take anywhere from a couple of hours to a few days (rarely weeks). But, they will get back to you.
However, if more than 10 days pass without any answer, you can get in touch with them again, as the initial ticket might’ve fallen through the cracks, so to speak. Epic Games never ignores any appeals.

What if Epic denies my appeal?

Contrary to popular belief, you should expect quite a few negative answers, as it’s very rare for them to overturn a ban with just one appeal. Most, if not almost all accounts we’ve helped overturn had quite a few of a back-and-forth with Epic Games, spanning a few weeks or more.

What should I include in my ban appeal?

First of all, you must be polite at all times, regardless of how long it takes them to answer, or “how” they might sometimes choose to do so.
Secondly, you should include a detailed explanation of why you think you got banned, or at least, one regarding the circumstances that might’ve caused it. Essentially, explain, to the best of your ability, how your actions might’ve triggered the ban, assuming it’s an unfair one.
Lastly, do not blame any friends or siblings for playing on your computer, as account sharing is also against the Terms of Service.

Can you bypass a Fortnite ban?

There’s really no safe way to bypass a ban, especially not a HWID one. The best way to do so is by appealing it to get it removed.
Using a spoofer or trying to change computer parts can cause your new ones to get banned as well.

Does a spoofer unban your account?

No, a spoofer will not unban your account. Even if you do manage to get a spoofer to work, at most, it will allow you to play on a banned computer. But, the account itself will stay banned until you successfully appeal it to Epic Games.

How can Unbanster help me get unbanned from Fortnite?

We can help by writing a personalized appeal letter tailored to your specific situation and ban reason, giving you a better shot at getting your ban lifted. All you’ll need to do is to submit our tickets to Epic Games.

Need Help with a Ban?

We’re here to give you the best help in order to recover your account!

Get Unbanned!
About the Author

Michael

Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the ins and outs of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

Comments 47

  1. I would life to report something that has been going on l have been banned for no reason l have done nothing wrong and its an IP ban so l can’t play on my WiFi or anything and it makes me really upset because I’ve spent lots of money and its all gone to waste, please l really need your help trying to unban my account I have done nothing what so ever, I’m a Xbox player and PC player, l need you help

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      Heya, and really sorry to hear about your IP ban. However, we can certainly do our very best to get you unbanned, should you wish to purchase our services!

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      1. Hi, i had recently got accused of fraud because i had used my mom’s card instead of mine. Epic had deactivated my account right, so i email them and get it re enabled and plan to start purchasing gift cards from now on so that i don’t accidentally do it again. Well days past and I didn’t make any purchases and they deactivated it again for the same transaction??? I had emailed them wanting an answer for what has happened and to see if i could get my account back and would even pay the amount that was charged back but they had said there’s nothing they can do because of their β€œterms” even tho i was wrongfully accussed. If you have any tips or idea i could try i would greatly appreciate it. Ive spent hunderes of dollars on that Fortnite account and really want it back
        -best regards, Kobe

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          Heya! I’m so sorry to hear that happened to you, but unfortunately, as per our policy, we cannot assist with any cases involved in allegations of fraud or chargebacks. πŸ™ I’d recommend you continue to try and explain your situation as best as you can to them though.

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      Heya! We surely do, and we can definitely do our very best in helping you get unbanned from Fortnite as well! πŸ™‚

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      1. I got my account deactived for no reason and banned, change my IP and hardware number still banned, ill appreciate if you could help me.

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          Hey! Sorry to hear that. We can certainly do our very best possible to get you unbanned, should you wish to give our services a try! πŸ™‚

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      Hey, sure! πŸ™‚ We have a contact page, as well as a Contact Us / Live Chat on the bottom right part (colored with green) of the website.

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  9. Hey guys. So my account was disabled due account sharing? Is it temporary? As it says account is inactive now try again later…
    I play on ps4 and never ever gave my account to anyone esle as i made purchases on it. And i play literally every day! And can prove it to them as i get many invites from my friends.
    Thanks.

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      Hey and sorry to hear that. Unfortunately, it’s not temporary, but permanent. But yes, you can definitely contact them and explain your situation, and appeal the ban! πŸ™‚

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      Based on how and where exactly you’re sending the ticket, yes, you might be met with an automated reply. You can, however, reply to it, and it will be considered as a reply, instead of sending a new ticket.

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  12. I get ip banned for no reason , i don’t get it whay? , can some 1 help me to get my account back ? i spend money on it , and i will really appreciated .

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  15. i was playing fortnite playground mode with my little brother when i got booted from the game, i was greeted with a message stating that either my session has expired or i have been logged in elsewhere i tried to login using pc instead of ps4 to see what happened and i noticed that my account has been rendered inactive by epic, i contacted them only to be told that i was observed cheating , which is simply not true, i have contacted them several times and finally got a human response, they conducted an investigation into my account and got back to me saying that they wont overturn my ban, its not fair that they ban people for no reason and refuse to unban them

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  16. Hi I have been banned falsely as well I just woke up one morning and I wish to be unbanned but epic games support team will not respond to any of me emails please help me,

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      Hey, sorry to hear that! We can surely do our very best to help you though! Feel free to drop us a mail through our contact form. πŸ™‚

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  18. Hey! Got banned on my laptop … Pretty sure it was an HWID BAN. Then I tried playing it in my iPhone and it worked even in the same WiFi. Now I’ve bought a new machine, should I install and try fortnite on it? Note- I’ve changed my router but not my WiFi…

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      Heya! Definitely you should. The WiFi and router shouldn’t have any impact on the ban, as only the account itself or the device’s (your previous machine) particular HWID can be banned.

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  19. Got banned outta nowhere while I was in the middle of joining a game of party Royale :/. It said I was using a VPN to gain an advantage even tho I don’t even own one. Would you guys try your best if I buy your basic package?

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  20. Hey I also got falsely banned but it is only on my computer because I can play on my xbox and on my friends pc. I’ve tried contacting them but it always comes down to the answer that they cannot do anything with bans and when I asked them for what I did they said they cannot give out that information. I haven’t used any third party apps or anything so im kinda pissed as I have spent a lot of money on my pc. You think you would be able to help get it unbanned?

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      Really sorry to hear this happened to you but yes, we can definitely do our very best to help you! Feel free to get in touch with us whenever! πŸ™‚

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