Quick answer: Many Fortnite bans can be overturned if you stick to Epic’s appeal rules and especially if you attach solid proof (VOD replays, system scan, logs, receipts). This guide shows you how to get unbanned from Fortnite and walks you through a four-step checklist and shares insights drawn from thousands of real appeal tickets.
Key takeaways:
- Cheating software drives 44 % of all Fortnite bans – Epic uses the Easy Anti-Cheat system;
- Hacked accounts have the highest reversal rate once 2FA is enabled and password is reset;
- Extreme toxicity and hate-speech bans are almost never overturned (zero-tolerance);
- VPNs will not help you unban a Fortnite account. In fact, they’re frowned upon by Epic Games;
- Both HWID and account bans require a ban appeal – there’s no other way around it;
- Attach proof up-front when possible: malware scan, match replay, or purchase receipts;
- Polite, concise language is the way to go, as opposed to long emotional appeals.
Skip the Hassle - Get Expert Help Unbanning Your Account!
Get Unbanned!Ban Statistics
Epic’s Safety team enforces the Terms of Service and Easy Anti-Cheat rules. Before you appeal, pin down exactly which policy you breached, as your defense depends on it.
Our review of 657 recent Fortnite bans shows cheating leads at 44 % of cases, while hacked accounts (compromises) make up roughly 10 %. (See the chart below.)
| Ban Reason | Share of cases (2024) |
| Cheating (ESP, aimbot, etc.) | 44.2% |
| Toxicity / harassment | 14.3% |
| Exploits or glitches | 12.6% |
| Account compromised | 9.7% |
| Teaming or win-trading | 8.9% |
| RMT (buying V-Bucks) | 6.5% |
| Other / unknown | 3.8% |
And here’s a pie chart with the above stats as well.
Keep in mind that for cheating accusations, Epic Games also issues a HWID ban. This means that apart from your account, they also ban your device altogether. Here’s their EULA.
Regardless, Fortnite HWID bans can be removed the same way as account bans, through ban appeals.
Can You Unban a Fortnite Account?
You can use this table to see the ideal evidence to overturn a ban in Fortnite, depending on the accusation.
| Reason | What Epic wants to see |
| Account hacked / stolen | 2FA now enabled, proof of compromise |
| Cheating accusations | Full system scan, any evidence that shows that no software was used in relation to the gameplay |
| Teaming | Explanation, any replay / video evidence if any |
| RMT | Transaction history and details about the source of items/currency |
| Exploits | Explanation of your in-game actions |
| Toxicity | Epic rarely overturns hate speech bans |
Evidence Checklist
To maximize your chances of getting unbanned from Fortnite, gather as much exonerating evidence as possible. Here are some useful tips:
- Enable 2FA and change your password before you appeal;
- Attach system malware scan (txt or screenshot);
- Provide recent match replays or full VOD if you’re being accused of teaming;
- Include transaction IDs for any legitimate V-Bucks purchases;
- Stay polite; one ticket only until you receive a reply.
How to Submit a Fortnite Ban Appeal in 5 Steps
Process updated on July 18, 2025
- Go on the Fortnite Support Center here;
Log into your Epic Games account from the top-right “Sign in” button, then refresh the page.
- Under “Self-Service”, click on “Show tools”;
From this list, choose “Your Support Requests”.
- Choose the platform on which you play Fortnite;
If you play on a computer, via Epic Games, choose “PC”. Select “Fortnite” as the product, and “Ban Appeal” for the contact reason.
- Write your Fortnite ban appeal in the “Describe your problem here” field;
This is where you write your actual Fortnite ban appeal, detail your case and describe the circumstances leading to your ban. Include the ban type, date and any context around it.
Or skip the hassle and let us handle it for you! - Press “Continue” and wait for the quick issue search to complete;
You’ll now be able to attach files as evidence (if any). Once that’s done, click on “Submit an email request”.
Once you click the blue “Submit an email request” button, your ban appeal is sent to the Epic Games Player Support! As a side note, we never recommend using the “Start a live chat” function, as very rarely does Epic Games have the time to thoroughly review a case during a live chat session. The best way to ensure a proper review of your case is by submitting a ticket (as in, email request).
And here’s our quick video guide if you’d rather follow along visually.
Now that everything is done, wait until they review your ban appeal and get back to you. Also, make sure to check the Spam folder as well! Good luck!
Helpful Tips Before You Click “Submit”
- Wait at least 12 hours after the ban e-mail; instant appeals might miss the final system/EAC log upload.
- Attach one screenshot of the kick/error and your DxDiag.txt – it helps the agent spot false positives or EAC triggers.
- Gather as much evidence supporting your defense as you can (failed login attempts, device scan, your current IP, etc.);
- Remove any heavy / coding / work related software that could’ve triggered a false positive;
- Keep the ticket polite and concise, but explain your case thoroughly;
- Multiple tickets = slower queue. Follow-up only after 5-6 days of no reply.
Frequently Asked Questions
Epic issues four types of penalties: 24 hours (warnings), 7 days, 30 days, and permanent. Length depends on the offence and account history; cheating and repeated violations move straight to 30 days or a permanent ban (including HWID).
Yes, but only for proven false positives. You must show the PC was compromised or the flagged software wasn’t running. Epic re-checks the logs and lifts the block on the device if the evidence is solid.
There’s really no solid way to bypass a ban, especially not a HWID one. The best way to do so is by appealing it to get it removed. Using a spoofer or trying to change computer parts can cause your new ones to get banned as well.
No, a spoofer will not unban your account. Even if you do manage to get a spoofer to work, at most, it will allow you to play on a banned computer. But, the account itself will stay banned until you successfully appeal it.
There’s no fixed timer. Epic’s support resolves some clear-cut false bans in 24 – 72 hours, while edge-case investigations can drag on for weeks. Our case logs show a median response of 5 business days, but we’ve also seen extreme outliers – both instant reversals and year-long waits. Submit once, keep your ticket open, and avoid spamming new requests, as each fresh ticket resets your place in the queue.
Our research team can draft a tailored appeal based on your case and account history!
Get Expert Help!
Comments 47
I would life to report something that has been going on l have been banned for no reason l have done nothing wrong and its an IP ban so l can’t play on my WiFi or anything and it makes me really upset because I’ve spent lots of money and its all gone to waste, please l really need your help trying to unban my account I have done nothing what so ever, I’m a Xbox player and PC player, l need you help
Author
Heya, and really sorry to hear about your IP ban. However, we can certainly do our very best to get you unbanned, should you wish to purchase our services!
Hi, i had recently got accused of fraud because i had used my mom’s card instead of mine. Epic had deactivated my account right, so i email them and get it re enabled and plan to start purchasing gift cards from now on so that i don’t accidentally do it again. Well days past and I didn’t make any purchases and they deactivated it again for the same transaction??? I had emailed them wanting an answer for what has happened and to see if i could get my account back and would even pay the amount that was charged back but they had said there’s nothing they can do because of their “terms” even tho i was wrongfully accussed. If you have any tips or idea i could try i would greatly appreciate it. Ive spent hunderes of dollars on that Fortnite account and really want it back
-best regards, Kobe
Author
Heya! I’m so sorry to hear that happened to you, but unfortunately, as per our policy, we cannot assist with any cases involved in allegations of fraud or chargebacks. 🙁 I’d recommend you continue to try and explain your situation as best as you can to them though.
I sincerely hope that u get it back. i know ur pain
Do y’all help with Fortnite account deactivations
Author
Heya! We surely do, and we can definitely do our very best in helping you get unbanned from Fortnite as well! 🙂
I got my account deactived for no reason and banned, change my IP and hardware number still banned, ill appreciate if you could help me.
Author
Hey! Sorry to hear that. We can certainly do our very best possible to get you unbanned, should you wish to give our services a try! 🙂
what if its a permanent ban?
Author
Even if it’s a permanent ban.
So how do y’all unban people
Author
You can read our thoroughly explained process right here – https://unbanster.com/#process 😀
do you guys help unjust perma bans?
Author
Heya! We surely do! 🙂
Got banned for no reason
Author
Sorry to hear that. :/
Can I chat to someone privately about a ban?
Author
Hey, sure! 🙂 We have a contact page, as well as a Contact Us / Live Chat on the bottom right part (colored with green) of the website.
I need help. Can someone help me with a ban.
Hey my Fortnite account got banned for account sharing even tho I never shared my account can y’all help with this
Author
Heya! We can certainly do our very best to! 🙂
Hey guys. So my account was disabled due account sharing? Is it temporary? As it says account is inactive now try again later…
I play on ps4 and never ever gave my account to anyone esle as i made purchases on it. And i play literally every day! And can prove it to them as i get many invites from my friends.
Thanks.
Author
Hey and sorry to hear that. Unfortunately, it’s not temporary, but permanent. But yes, you can definitely contact them and explain your situation, and appeal the ban! 🙂
is it normal that i only get an automated reply
Author
Based on how and where exactly you’re sending the ticket, yes, you might be met with an automated reply. You can, however, reply to it, and it will be considered as a reply, instead of sending a new ticket.
I was switching accounts and got banned for account sharing
Author
Wow, sorry to hear about that… :/ That really sucks.
I get ip banned for no reason , i don’t get it whay? , can some 1 help me to get my account back ? i spend money on it , and i will really appreciated .
Author
Heya! Feel free to get in touch with us to discuss your case.
Hi I got banned on Fortnite for no reason its a HWID ban it wont even let me log into my account
Author
Sorry to hear that. Feel free to contact us to discuss your case further if you’d like to though! 🙂
got banned for using roblox hacks
Author
Sorry to hear that. Did you appeal the ban yet though?
i was playing fortnite playground mode with my little brother when i got booted from the game, i was greeted with a message stating that either my session has expired or i have been logged in elsewhere i tried to login using pc instead of ps4 to see what happened and i noticed that my account has been rendered inactive by epic, i contacted them only to be told that i was observed cheating , which is simply not true, i have contacted them several times and finally got a human response, they conducted an investigation into my account and got back to me saying that they wont overturn my ban, its not fair that they ban people for no reason and refuse to unban them
Author
Wow, that really sucks… :/ Sorry to hear that happened to you.
Hi I have been banned falsely as well I just woke up one morning and I wish to be unbanned but epic games support team will not respond to any of me emails please help me,
Author
Hey, sorry to hear that! We can surely do our very best to help you though! Feel free to drop us a mail through our contact form. 🙂
Help I got banned from fortnite and I need help
Author
Heya! Please feel free to get in touch with us through the Contact page, or the green contact form at the bottom-right.
Hey! Got banned on my laptop … Pretty sure it was an HWID BAN. Then I tried playing it in my iPhone and it worked even in the same WiFi. Now I’ve bought a new machine, should I install and try fortnite on it? Note- I’ve changed my router but not my WiFi…
Author
Heya! Definitely you should. The WiFi and router shouldn’t have any impact on the ban, as only the account itself or the device’s (your previous machine) particular HWID can be banned.
Got banned outta nowhere while I was in the middle of joining a game of party Royale :/. It said I was using a VPN to gain an advantage even tho I don’t even own one. Would you guys try your best if I buy your basic package?
Author
Sure thing, absolutely!
Hey I also got falsely banned but it is only on my computer because I can play on my xbox and on my friends pc. I’ve tried contacting them but it always comes down to the answer that they cannot do anything with bans and when I asked them for what I did they said they cannot give out that information. I haven’t used any third party apps or anything so im kinda pissed as I have spent a lot of money on my pc. You think you would be able to help get it unbanned?
Author
Really sorry to hear this happened to you but yes, we can definitely do our very best to help you! Feel free to get in touch with us whenever! 🙂
Beast