Fortnite Unban Appeal Guide for 2020 – How To

Unbanster Ban Appeal, Fortnite 43 Comments

In this article, we’ll go over how to get unbanned from Fortnite, should you ever find yourself in this unfortunate position.

Fortnite is one of the most popular Survival and Battle Royale PvP games, currently being one of the top games played on Twitch, next to Valorant, PUBG and Apex Legends! Naturally, with such a large audience and playerbase, account bans are bound to happen. However, according to many players, a lot of the Fornite account bans seem to be quite random, and even targeting some innocent players.

Since often times contacting Customer Support about an issue can be a bit of a hassle, we decided to start covering some of the most popular games and how to contact their Support in the unfortunate event of getting your Fortnite account banned. So, without further ado, let’s cover how to submit an appeal for Fortnite unban!

Update: This guide has been updated for 2020 to match Fortnite’s new Support Center.

So, before we get right to it, let’s see what offenses can get you banned from Fortnite!

What Can Get You Banned from Fortnite?

Although this might be a bit of common knowledge, straight from the source, we can see the following cases that can result in getting your Fortnite account banned:

  • toxicity – in the form of racism, threats, spam, insults, harassments and anything pertaining to another player’s personal life or safety;
  • cheating – such as using third party software, exploiting bugs, making use of glitches, grouping up with others in solo games;
  • account sharing – for any and all reasons;
  • buying V-Bucks from unofficial sources.

Can You Get Unbanned from Fortnite?

Although there is no general answer or accurate way of estimating each situation, yes, you can get unbanned from Fortnite, although of course, some cases are harder than others, especially cases in which you also get HWID banned.

As for how to get your account or HWID unbanned from Fortnite, well, essentially the best way is through ticketing, and should you choose our services, you can therefore be sure that we will be doing our very best possible in order to help you with your banned Fortnite account.

Here’s a few examples of some of the happy customers we helped get unbanned from Fortnite, and you can see more in our testimonials section!

Unbanned from Fortnite
recovered banned Fortnite account

How to Submit a Fortnite Unban Appeal

  • First thing to do is to go on the Fortnite Support Center;
  • On here, scroll to the bottom of the page and click on the blue “Contact Us” button;
Fortnite Contact Support

Source: epicgames.com

  • Proceed to logging into your Epic Games account, after which you will be redirected to their ticket submission form, which you need to fill in accordingly;
  • On the Fortnite unban appeal form, proceed by inputting your display name, which can be anything you like;
  • Enter your contact email address, ideally one you check regularly or even your Fortnite account’s email address;
  • Select the affected platform for your banned Fortnite account, such as PC;
  • As for the Describe your problem here field, that’s where we come in handy, should you require our professional and customized Fortnite unban service, designed to help you get unbanned from Fortnite.
Fortnite Unban Appeal Guide

Source: epicgames.com

Once you’ve completed the form for your Fortnite unban appeal, click on the blue “Submit” button on the bottom right, and your ticket will be sent to their Customer Support!

Difference Between a Fortnite HWID or Account Ban

Essentially, an account banned in Fortnite is just that, meaning that particular account can no longer log into the game, regardless of which computer or device you’re using, unless it gets unbanned by Epic Games.

As for the HWID ban, that’s a ban on your entire machine (its ID), which causes that particular device (mobile, computer, laptop, console) to be permanently banned from ever playing Fortnite, on any account.

How to Tell if You’re HWID Banned in Fortnite

Although you might not know, you can be HWID banned from Fortnite without also having your account banned.

What that means is that you can use your account to play on any other device or computer, just not one the one that’s been HWID banned.

As for how to know whether or not your computer is HWID banned in Fortnite, you’ve probably heard about the “bus kick bug”. Well, that’s not a bug, it’s the server kicking you out from being HWID banned, and if that keeps happening, it’s recommended not to try over and over, as it can ultimately lead to your Fortnite account itself to get banned.

So, in the unfortunate event where you find out your computer is banned from Fortnite, your only two options are buying a whole new computer or appealing your HWID ban, through the same way as for a Fortnite account unban appeal we mentioned above.

Now that everything is done, wait until they review your Fortnite ban appeal and get back to you with their reply via mail. Also, make sure to check the Spam folder as well! Good luck!

unbanned from Fortnite
Happy Customer Unbanned from Fortnite!

Need help with a Fortnite account ban?

We're here to give you the best help in order to get you unbanned from Fortnite!

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Comments 43

  1. I would life to report something that has been going on l have been banned for no reason l have done nothing wrong and its an IP ban so l can’t play on my WiFi or anything and it makes me really upset because I’ve spent lots of money and its all gone to waste, please l really need your help trying to unban my account I have done nothing what so ever, I’m a Xbox player and PC player, l need you help

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      Author

      Heya, and really sorry to hear about your IP ban. However, we can certainly do our very best to get you unbanned, should you wish to purchase our services!

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      1. Hi, i had recently got accused of fraud because i had used my mom’s card instead of mine. Epic had deactivated my account right, so i email them and get it re enabled and plan to start purchasing gift cards from now on so that i don’t accidentally do it again. Well days past and I didn’t make any purchases and they deactivated it again for the same transaction??? I had emailed them wanting an answer for what has happened and to see if i could get my account back and would even pay the amount that was charged back but they had said there’s nothing they can do because of their “terms” even tho i was wrongfully accussed. If you have any tips or idea i could try i would greatly appreciate it. Ive spent hunderes of dollars on that Fortnite account and really want it back
        -best regards, Kobe

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          Heya! I’m so sorry to hear that happened to you, but unfortunately, as per our policy, we cannot assist with any cases involved in allegations of fraud or chargebacks. 🙁 I’d recommend you continue to try and explain your situation as best as you can to them though.

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      Heya! We surely do, and we can definitely do our very best in helping you get unbanned from Fortnite as well! 🙂

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      1. I got my account deactived for no reason and banned, change my IP and hardware number still banned, ill appreciate if you could help me.

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          Hey! Sorry to hear that. We can certainly do our very best possible to get you unbanned, should you wish to give our services a try! 🙂

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      Hey, sure! 🙂 We have a contact page, as well as a Contact Us / Live Chat on the bottom right part (colored with green) of the website.

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  9. Hey guys. So my account was disabled due account sharing? Is it temporary? As it says account is inactive now try again later…
    I play on ps4 and never ever gave my account to anyone esle as i made purchases on it. And i play literally every day! And can prove it to them as i get many invites from my friends.
    Thanks.

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      Hey and sorry to hear that. Unfortunately, it’s not temporary, but permanent. But yes, you can definitely contact them and explain your situation, and appeal the ban! 🙂

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      Based on how and where exactly you’re sending the ticket, yes, you might be met with an automated reply. You can, however, reply to it, and it will be considered as a reply, instead of sending a new ticket.

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  12. I get ip banned for no reason , i don’t get it whay? , can some 1 help me to get my account back ? i spend money on it , and i will really appreciated .

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  15. i was playing fortnite playground mode with my little brother when i got booted from the game, i was greeted with a message stating that either my session has expired or i have been logged in elsewhere i tried to login using pc instead of ps4 to see what happened and i noticed that my account has been rendered inactive by epic, i contacted them only to be told that i was observed cheating , which is simply not true, i have contacted them several times and finally got a human response, they conducted an investigation into my account and got back to me saying that they wont overturn my ban, its not fair that they ban people for no reason and refuse to unban them

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  16. Hi I have been banned falsely as well I just woke up one morning and I wish to be unbanned but epic games support team will not respond to any of me emails please help me,

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      Hey, sorry to hear that! We can surely do our very best to help you though! Feel free to drop us a mail through our contact form. 🙂

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  18. Hey! Got banned on my laptop … Pretty sure it was an HWID BAN. Then I tried playing it in my iPhone and it worked even in the same WiFi. Now I’ve bought a new machine, should I install and try fortnite on it? Note- I’ve changed my router but not my WiFi…

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      Heya! Definitely you should. The WiFi and router shouldn’t have any impact on the ban, as only the account itself or the device’s (your previous machine) particular HWID can be banned.

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  19. Got banned outta nowhere while I was in the middle of joining a game of party Royale :/. It said I was using a VPN to gain an advantage even tho I don’t even own one. Would you guys try your best if I buy your basic package?

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  20. Hey I also got falsely banned but it is only on my computer because I can play on my xbox and on my friends pc. I’ve tried contacting them but it always comes down to the answer that they cannot do anything with bans and when I asked them for what I did they said they cannot give out that information. I haven’t used any third party apps or anything so im kinda pissed as I have spent a lot of money on my pc. You think you would be able to help get it unbanned?

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      Really sorry to hear this happened to you but yes, we can definitely do our very best to help you! Feel free to get in touch with us whenever! 🙂

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