How to Get Unbanned from Fortnite in 2024 (Guide and Service)

MichaelBan Appeal, Fortnite47 Comments

The only way through which you can get unbanned from Fortnite is by submitting a ban appeal. Nothing else can help, so don’t bother looking for specific software or VPNs in this regard.

A VPN merely changes your IP, which does absolutely nothing for the banned account itself.

In fact, not only will a VPN not help you recover your Fortnite account, but depending on your particular issue, it can make it much worse, even leading to a HWID ban, given Epic Games’ policy on VPN usage.

So, before we get right to it, let’s see what offenses can lead to a Fortnite ban!

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What Can Get You Banned from Fortnite?

Unlike most games, Fortnite is a pretty straight-forward game. This also means that the reasons for Fortnite banned accounts aren’t as many.

Here are the most common reasons for Fortnite account restrictions:

  • toxicity – in the form of racism, threats, spam, insults, harassments and anything pertaining to another player’s personal life or safety;
  • cheating – such as using third party software, exploiting bugs, making use of glitches, grouping up with others in solo games;
  • account sharing – for any and all reasons (including boosting);
  • buying V-Bucks from unofficial sources;
  • AFK leeching – if you’re not contributing to the game’s objective;
  • exploiting, using bugs or glitches – for any reason, and especially if they’re giving you an unfair advantage;
  • teaming up with other players in solo games;
  • using any cosmetic related software (such as skin swappers);
  • playing Fortnite behind a VPN.

Here’s our analysis for the most common ban reasons on a batch of 657 Fortnite bans issued outside of any particular wave.

Pie chart of Fortnite Ban Statistics

Keep in mind that for cheating accusations, Epic Games also issues a HWID ban. This means that apart from your account, they also ban your device altogether. Here’s their EULA.

Regardless, Fortnite HWID bans can be removed the same way as account bans, through ban appeals.

Account Unbanned from Fortnite
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Fortnite HWID Bans vs. Account Bans

The main difference between a Fortnite HWID ban vs. an account one is that for HWID restrictions, the entire computer is blocked from playing Fortnite, regardless of what account is being used. On the other hand, account bans are just that, where only that particular account is unable to log in and play Fortnite.

A hardware ID ban is placed on a computer’s unique identifiers. This causes that particular computer to be permanently banned from playing Fortnite, on any account. A HWID ban cannot be bypassed with a VPN, and can only be removed by appealing it to Epic Games (just like you would for an account).

HWID bans are issued only for cheating offenses, and they’re usually applied on both the HWID and the account that’s playing at the time of detection. However, you can end up receiving a HWID ban without an account one, as well as the other way around.

Nonetheless, until your Fortnite ban appeal is successful, you shouldn’t try to log in on a banned computer.

Overturned Fortnite Account Ban
Happy client of ours, getting their account unbanned

How to Tell if You’re HWID Banned

If you’re HWID banned, you may encounter an “There was an error” message upon logging out or get unexpectedly kicked off the bus before landing.

You see, getting kicked constantly from the bus is not a bug. It’s the server booting you out for being HWID banned.

If this is happening to you, we strongly advise against repeatedly attempting to log back in. Doing so can potentially lead to your account getting banned as well.

So, if you find out your computer is HWID banned from Fortnite, your only two options are:

  • buying a whole new computer;
  • submitting a Fortnite ban appeal as we detailed above.

Can You Unban a Fortnite Account?

Yes, you can get unbanned from Fortnite, albeit not in every single situation (and definitely not with a VPN).

For example, an account banned for cheating has a much higher chance to get overturned than one for extreme toxicity.

As with every other game, Epic Games too takes hate speech very seriously.

What this means is that, if you’re banned for racial slurs, life threats and such, you stand close to no chance to unban your Fortnite account.

More so, if your Fortnite account is banned for a cheating accusation, check to see if your HWID is banned as well.

Nonetheless, both accounts and HWID bans can be overturned by submitting a Fortnite ban appeal.

HWID Unbanned from Fortnite
Yet another happy client we’ve helped unban their Fortnite account

Getting Unbanned from Fortnite

Here’s how to submit a Fortnite ban appeal:

  1. Go on the Fortnite Support Center here;

    Scroll to the bottom of the page and click on the blue “Contact Us” button.Contact Epic Games Support Fortnite ban

  2. Log into your banned Fortnite account;

    If you’re unable to log in, select “I can’t login” and fill in the form.Fortnite Account Recovery

  3. Fill in your Display name and Email;

    It’s best to leave the account’s registered email address as the contact email, if possible.Fortnite account details

  4. Choose the platform on which you play Fortnite;

    If you play on a computer, via Epic Games, choose “PC”.
    Your Fortnite Platform

  5. Write your Fortnite ban appeal in the “Describe your problem here” field;

    We’ve got your back on this one! Since 2015, we’ve successfully overturned countless similar situations with our professional and customized unban service, designed to help you get unbanned from Fortnite.
    Fortnite Ban Appeal

Source: epicgames.com/help/

Throughout the many Fortnite cases we’ve assisted with, we have seen situations where players have attempted to contact Epic Games Support on their own and have resorted to being rude or making threats. We want to emphasize that this behavior is never helpful, will not lead to any good outcome and can actually make it more difficult (if not impossible) to get your account unbanned.

Once you’ve completed the form, click on the blue “Submit” button on the bottom right. Your ban appeal is sent to their Customer Support!

Now that everything is done, wait until they review your ban appeal and get back to you. Also, make sure to check the Spam folder as well! Good luck!

That’s it! Hopefully our guide was helpful with regard to successfully appealing your banned account, and if you ever require our help, we’re here for you!

Fortnite Ban Removed

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About the Author

Michael

Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the ins and outs of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

Comments 47

  1. I would life to report something that has been going on l have been banned for no reason l have done nothing wrong and its an IP ban so l can’t play on my WiFi or anything and it makes me really upset because I’ve spent lots of money and its all gone to waste, please l really need your help trying to unban my account I have done nothing what so ever, I’m a Xbox player and PC player, l need you help

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      Author

      Heya, and really sorry to hear about your IP ban. However, we can certainly do our very best to get you unbanned, should you wish to purchase our services!

      1. Hi, i had recently got accused of fraud because i had used my mom’s card instead of mine. Epic had deactivated my account right, so i email them and get it re enabled and plan to start purchasing gift cards from now on so that i don’t accidentally do it again. Well days past and I didn’t make any purchases and they deactivated it again for the same transaction??? I had emailed them wanting an answer for what has happened and to see if i could get my account back and would even pay the amount that was charged back but they had said there’s nothing they can do because of their “terms” even tho i was wrongfully accussed. If you have any tips or idea i could try i would greatly appreciate it. Ive spent hunderes of dollars on that Fortnite account and really want it back
        -best regards, Kobe

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          Author

          Heya! I’m so sorry to hear that happened to you, but unfortunately, as per our policy, we cannot assist with any cases involved in allegations of fraud or chargebacks. 🙁 I’d recommend you continue to try and explain your situation as best as you can to them though.

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      Author

      Heya! We surely do, and we can definitely do our very best in helping you get unbanned from Fortnite as well! 🙂

      1. I got my account deactived for no reason and banned, change my IP and hardware number still banned, ill appreciate if you could help me.

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          Hey! Sorry to hear that. We can certainly do our very best possible to get you unbanned, should you wish to give our services a try! 🙂

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      Hey, sure! 🙂 We have a contact page, as well as a Contact Us / Live Chat on the bottom right part (colored with green) of the website.

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  2. Hey guys. So my account was disabled due account sharing? Is it temporary? As it says account is inactive now try again later…
    I play on ps4 and never ever gave my account to anyone esle as i made purchases on it. And i play literally every day! And can prove it to them as i get many invites from my friends.
    Thanks.

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      Hey and sorry to hear that. Unfortunately, it’s not temporary, but permanent. But yes, you can definitely contact them and explain your situation, and appeal the ban! 🙂

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      Based on how and where exactly you’re sending the ticket, yes, you might be met with an automated reply. You can, however, reply to it, and it will be considered as a reply, instead of sending a new ticket.

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  3. I get ip banned for no reason , i don’t get it whay? , can some 1 help me to get my account back ? i spend money on it , and i will really appreciated .

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  4. i was playing fortnite playground mode with my little brother when i got booted from the game, i was greeted with a message stating that either my session has expired or i have been logged in elsewhere i tried to login using pc instead of ps4 to see what happened and i noticed that my account has been rendered inactive by epic, i contacted them only to be told that i was observed cheating , which is simply not true, i have contacted them several times and finally got a human response, they conducted an investigation into my account and got back to me saying that they wont overturn my ban, its not fair that they ban people for no reason and refuse to unban them

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  5. Hi I have been banned falsely as well I just woke up one morning and I wish to be unbanned but epic games support team will not respond to any of me emails please help me,

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      Hey, sorry to hear that! We can surely do our very best to help you though! Feel free to drop us a mail through our contact form. 🙂

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  6. Hey! Got banned on my laptop … Pretty sure it was an HWID BAN. Then I tried playing it in my iPhone and it worked even in the same WiFi. Now I’ve bought a new machine, should I install and try fortnite on it? Note- I’ve changed my router but not my WiFi…

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      Heya! Definitely you should. The WiFi and router shouldn’t have any impact on the ban, as only the account itself or the device’s (your previous machine) particular HWID can be banned.

  7. Got banned outta nowhere while I was in the middle of joining a game of party Royale :/. It said I was using a VPN to gain an advantage even tho I don’t even own one. Would you guys try your best if I buy your basic package?

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  8. Hey I also got falsely banned but it is only on my computer because I can play on my xbox and on my friends pc. I’ve tried contacting them but it always comes down to the answer that they cannot do anything with bans and when I asked them for what I did they said they cannot give out that information. I haven’t used any third party apps or anything so im kinda pissed as I have spent a lot of money on my pc. You think you would be able to help get it unbanned?

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      Really sorry to hear this happened to you but yes, we can definitely do our very best to help you! Feel free to get in touch with us whenever! 🙂

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