How to Get Unbanned from Pokemon Go in 2024

MichaelBan Appeal, Pokemon Go11 Comments

In this article, we’ll cover how to submit a Pokemon Go ban appeal in order to get unbanned from Pokemon Go and go back on your daily hunts!

As one of the most popular mobile games ever created, Pokemon Go has garnered a massive following. However, in order to maintain a fair and enjoyable gaming experience for all, Niantic takes a strong stance against cheating and periodically carries out ban waves.

And, as we all know, the larger the ban wave, the more chances for some players to end up banned unfairly.

So, keeping this in mind, we’ve put together a step-by-step guide on submitting a Pokemon Go ban appeal in case you find yourself banned from it.

Before we get into it, let’s go over the reasons for which you can get banned from Pokemon Go.

Pokemon Go permanently banned account overturned to a 30-day ban
Happy client we’ve helped overturn their permanent ban to a 30-day suspension

What Can Get You Banned from Pokemon Go?

Here are the most common reasons for which a player can end up banned in Pokemon Go:

  • using any type of emulators, be it on computer, phone or tablet;
  • spoofing your location, by changing your GPS coordinates (usually with third-party software);
  • sharing, buying or selling accounts;
  • abusing the Routes system, such as by creating routes in restricted areas or in offensive shapes;
  • using bots or other automation software;
  • inappropriate behavior, in the form of obscene names (for your Pokémon or Trainer nickname);
  • using any other software that would provide you with an unfair advantage, such as speed;
  • making use of exploits, bugs and glitches to gain an unfair advantage;
  • using a rooted or jailbroken mobile phone.

Although some of you might believe that using a VPN to play Pokemon Go is a bannable offense, you’d be happy to hear that it isn’t.

As long as you’re not changing the actual GPS coordinates, you’re safe to play behind a VPN. Fun fact, doing just that will result in a ban from Fortnite, another popular mobile game, as Epic Games does not allow VPN usage in-game.

Regardless, if you’d like to check the entire list of reasons that can lead to a Pokemon Go ban, here are Niantic’s Player Guidelines.

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Types of Pokemon Go Bans

As you might already know, there are 2 types of bans you can receive in Pokemon Go, namely a soft ban (or catch flee ban), and a temporary or permanent Pokemon Go account ban.

Both the soft ban and catch flee ban merely prevent you from doing certain things in game, for a while, such as catching Pokemons or spinning PokeStops.

Although some time ago you were able to remove your own soft ban by spinning PokeStops for a bit, all you need to do nowadays is wait it out. That can take somewhere between a few hours to a day.

On the other hand, a suspension or permanent account ban are basically restrictions from being able to log into Pokemon Go altogether for a while or permanently.

In this regard, Niantic also implemented a penalty escalation system, designed to help players reform before losing their Pokemon Go account.

Below we’ll go over how the new punishment system works.

Pokemon Go Warning

For the very first offense, you’ll receive a Pokemon Go warning, which you’ll see when opening the game.

This comes as a result for most of the ban reasons, including cheating. However, depending on the nature of the offense, there are cases where you can end up permanently banned from Pokemon Go without any prior warnings.

Pokemon Go Warning First Strike

On the first strike, the warning will last for a maximum of 7 days, and it might carry the following consequences:

  • not being able to encounter rare Pokemons;
  • being unable to receive new EX Raid Passes;
  • not being able to see Pokemons on the map or tracker.

After the warning goes away, everything will get back to normal regarding your gameplay. You’ll be able to see Pokemon and receive raid passes.

However, keep in mind that if you engage in the same behavior that got you warned for in the first place, you’re looking at a suspension going forward.

Pokemon Go 30 Day Suspension

If a player doesn’t reform after their first warning, the next stop will be a Pokemon Go account suspension.

Unlike the warning, this prevents you from being able to log into to the game and play altogether.

A suspension in Pokemon Go account is temporary, lasting for 30 days.

Pokemon Go Account Suspended Second Strike

However, unlike the warning, you can submit a Pokemon Go ban appeal for it, even if it’s just a temporary suspension. The process is the same as the one for permanent ban appeals.

And, if you engage in the same activities that got you warned and suspended, you’ll get permanently banned from Pokemon Go.

Pokemon Go Permanent Ban

The third and final step of Niantic’s three-strike policy is a permanently banned Pokemon Go account.

Regardless of the offenses, a third violation of the Trainer Guidelines will result in account termination. As in, even if you got warned and suspended for spoofing, but your third offense is for using an emulator, you’ll still get banned.

The duration of it is, well, permanent.

Pokemon Go Permanent Ban Third Strike

Nonetheless, if you are permanently banned, you can and should submit a Pokemon Go ban appeal.

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Can You Unban a Pokemon Go Account?

In our extensive experience, having assisted hundreds of players in regaining access to their accounts, we can say that, yes, you can get unbanned from Pokemon Go. However, that depends on several factors.

For instance, if your ban resulted from hate speech or other slurs (such as offensive Pokemon or Trainer names), the chances of account recovery are very small to none.

On the other hand, if you’ve been restricted under the allegation of cheating (spoofing, emulators and such), you stand a much higher chance of success.

You see, a lot of the bans are not issued correctly from the get-go. Certain mobile devices can have GPS issues and can make you show up, even for a second, in an entirely different country, then back in yours. That can lead to a strike or even a ban. On top of that, Niantic doesn’t always follow their three-strike discipline policy.

Happy client we helped get unbanned from Pokemon Go
Happy customer we’ve helped recover their Pokemon Go account

So, bottom line is, whether you’re getting your permanent Pokemon Go ban removed altogether or just changed to a temporary suspension, you can indeed get unbanned from Pokemon Go.

Thus, it’s definitely worth submitting a Pokemon Go ban appeal!

How to Get Unbanned from Pokemon Go

The entire Pokemon Go ban appeal form will take place on the Niantic Support website, so make sure you get on it. Fortunately, this is one of the simplest and most straightforward forms to fill out.

Here’s how to submit a Pokemon Go ban appeal:

  1. Enter your in-game username and email address;

    Keep in mind that your username is different from your Trainer name.
    How to Submit a Pokemon Go Ban Appeal

  2. Select a relevant Issue Category;

    For ban appeals, you should pick “Ban Appeal”.
    Niantic Ban Appeal

  3. Write your Pokemon Go ban appeal in the “Describe your problem here” field;

    We’ve got your back on this one! Since 2015, we’ve successfully overturned countless bans with our professional and customized unban service, tailor-made to get you unbanned from Pokemon Go.
    Pokemon Go Ban Appeal Form

Once you’ve completed the form for your Pokemon Go unban appeal, press the Submit button, and your ticket will be sent to Niantic Support!

Dealing with a Pokemon Go ban?

We’re here to provide you with the best help in order to get you unbanned!

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How to Submit a Pokemon Go Ban Appeal

Now all that’s left to do now is wait until Niantic reviews your Pokemon Go ban appeal and get back to you with their reply via email. As a hint though, make sure to check the Spam folder as well!

How to Submit a Pokemon Go Ban Appeal for Routes

Pokemon Go Routes is a system where players are able to create walking paths or trails in their area, with starting and ending points at Pokestops or Gyms, allowing others to complete them as well.

There are a few reasons that can get you banned from Pokemon Go due to Routes, most notably being:

  • creating Routes in restricted areas, preventing other players from completing them or putting them at risk;
  • designing Routes in obscene map shapes;
  • using spoofing tools to create Routes.

With that being said, here’s the Routes avenue of getting unbanned from Pokemon Go:

  • go to this page, scroll down to the bottom and click on “Routes Appeal“;
  • enter your name and email address (for contact purposes), then press “Next“;
  • input your Pokemon Go account’s email address (for identification) and Trainer name;
  • fill in your Pokemon Go Routes ban appeal in the description form.
Pokemon Go Routes Ban Appeal
Source –

What to Expect When You Submit a Pokemon Go Ban Appeal?

When you submit a Pokemon Go ban appeal, you need to be prepared for an uphill battle, to say the least. Niantic Customer Support is not easy to deal with. In this regard, even if the ban is unfair, they will most likely:

  • rely on their anti-cheat system, claiming the alleged offense behind the ban was verified and confirmed;
  • resort to some type of canned answers, albeit not automated;
  • not always follow their own penalty escalation system;
  • situationally, be very late with ticket replies, depending on their current volume of work;
  • claim they can’t overturn any bans, as in, lack the ability to do so;
  • claim that after the initial “thorough review”, they will no longer review the case or any following tickets, referring you to their “prior communications”.

While of course, not every ban can or will be removed, we’ve helped multiple happy customers recover their banned Pokemon Go accounts.

Recovered Banned Pokemon Go Account

For example, here are some of the cases with no chance at getting overturned, which we can’t help with either:

  • extreme toxicity or racial/discriminatory slurs, through in-game Trainer or Pokemon names;
  • any type of fraudulent activity;
  • compromising other accounts.

More so, you should also keep track of your account’s history, in the form of any prior warnings or temporary suspensions. If you’ve already been warned or suspended, you should steer clear of any potential offense, as the next restriction will be a permanent ban.

On the other hand, here’s what you should be equipped with when appealing to get unbanned from Pokemon Go:

  • common sense, always be polite, kind and understanding, regardless of their answer;
  • a lot of patience, as they will very rarely overturn a ban after just a couple of tickets;
  • cool-headedness, since you’ll probably get frustrated throughout the process.

Need Help Getting Unbanned from Pokemon Go?

We're here to give you the best help in order to get your account unbanned!

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About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the intricacies of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

Comments 11

    1. Post

      Heya! Niantic doesn’t delete accounts (unless you specifically request it). If you mean permanently banned accounts then yes, you can definitely submit a ban appeal for it.

    1. Post

      Heya! It really depends on their current volume of work. That said, it can take anywhere from a couple of hours to a week or two in some cases, as they might escalate the case to a different department for a more thorough review. But, if they don’t get back to you within two weeks, you can get back in touch with them and ask for an update.

  1. Does a 30 Day Suspension takes exactly 30 Days or can it get elongated with Ban Appeals. I’ll be really obliged if you could answerm

    1. Post

      Heya! A 30-day suspension will only last for 30 days. They won’t increase its duration if it’s appealed, unless players resort to threats or offensive behavior (which is always a big no).

  2. Hello,
    Me and my brother shared an account that recently got perma banned. I wasn’t aware you weren’t supposed to share accounts but something in your article sounded like that was something we shouldn’t have done. Is this true?

    1. Post

      Heya and sorry to hear that happened to you! Unfortunately, yes, account sharing is against Niantic’s Terms of Service and thus, a bannable offense.

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