Quick answer: You can unban a League of Legends account if you follow Riot’s appeal rules and attach solid proof. This means a thorough explanation and defense, any match logs, payment receipts or chat transcripts. Below you’ll find the exact steps and data-backed success rates.
Key takeaways:
- Mild toxicity and account-compromise bans have the highest reversal rate.
- Hate-speech bans are almost never lifted;
- Chargeback penalties can only be removed if you pay Riot back the negative amount;
- Attach full evidence pack in one ticket; spamming resets your queue;
- Average Riot response time: 3 days (longer near major patches or during ban waves).
Why Riot Bans League Accounts
The bulk of 2024 League of Legends bans came from scripting, toxicity reports and boosting detections. Riot’s automated system flags offenses (including player reports), for a human reviewer to then verify them.
| Ban Reason | Share of cases (2024) |
| Cheating / scripting | 39.12% |
| Toxicity | 26.21% |
| MMR Boosting / account sharing | 15.83% |
| Account compromises | 10.64% |
| Abuse of the gifting system | 8.20% |
Can You Get Unbanned from LoL?
Yes – permanent bans can be overturned, but results vary by offense type and prior history. Riot has zero-tolerance on hate speech and chargebacks, while mild negativity and bans originating for account compromises see the highest reversal rate. The matrix below breaks it down.
| Reason | Chance of Success | Evidence to provide to Riot Support |
| Cheating / scripting | Challenging, but possible | Recent system-scan report, list of running processes, anti-virus log. If possible, include a video or replay file showing normal gameplay during the flagged match. |
| Negativity (mild) | High | Explanation of the chat log plus context (screenshots showing both teams if possible), account history (honor level, months without reports). Show reformation, understanding. |
| Hate speech / slurs | Very low to none | Only successful if the chat log was mis-tagged. |
| Boosting | Case-by-case | IP location and login history, rank progression graph, and a note explaining any travel/VPN use (if that’s the case). |
| Account compromise | High | Login history / IP discrepancies. Proof you regained control of the account (and enabled MFA). |
| Abuse of the gifting system | Depends on severity | Purchase invoices, gift-history screenshots. |
| Chargeback | Only by repayment | You need to pay Riot back the negative amount. |
Hate speech bans are almost never lifted unless you can prove the log was taken out of context or issued to the wrong player account.
Evidence Checklist Before You Appeal
- Any relevant match screenshot (or VOD) – showing date, mode and teammates; useful for false-positive scripting or boosting flags;
- Details of the chat log – to prove context in toxicity cases;
- System-scan PDF – output from your antivirus, listing active processes;
- Login related info and IP discrepancies – explain IP changes or VPN use;
- Account compromise proof – show failed/successful login attempts wherever you received them (emails, accounts);
- Payment or gift receipts – for chargeback or gifting-abuse bans, attach the Riot Games Store invoice or bank statement;
- MFA enabled screenshot – proves you have secured your account and prevents future compromises.
How to Appeal a LoL Ban (Step-by-Step)
Process updated on June 19, 2025 (LoL patch 25.12).
- Go to Riot’s Support page;
Log into your account from the top-right “Sign in” button. If you lost access to it and are unable to log in, select “Recover my account” from the request type field.
- Choose your request type and input your subject;
For ban appeals, select “Discuss a personal suspension, ban or restriction”. Your subject can be “LoL ban appeal”.
- Select your inquiry and the duration of your penalty;
For any type of ban or suspension, choose “Discuss Game Bans”. For permanent bans, go with “31+ days”. For anything else, such as suspensions, choose between 1 and 30 days.
- Choose the reason for your restriction;
Pick “Inappropriate Chat Communication or In-Game Behavior” for a toxicity related ban. For cheating, that’s “Third Party Software”. If you don’t know, choose “Unsure”.
- Write your ban appeal description.
Try to keep your appeal under 1000 characters. State the ban type, attach the evidence you gathered, and explain the circumstances around it as well as what you have done to prevent a repeat offense (such as 2FA enabled, chat disabled). Use a respectful tone, Riot Agents can and do reject appeals written in anger.
Once you press “Submit”, the final step is to wait for Riot to review your ticket request and provide a response about whether or not you’re getting unbanned from LoL. As a hint though, make sure to check the Spam folder as well!
And in case you prefer a video walkthrough, here’s our step-by-step video guide.
Helpful Tips Before You Click “Submit”
- Keep a polite tone. Don’t be sarcastic or shift the blame on someone else.
- One ticket only at a time. Opening new requests bumps you to the back of the queue and can mark you as a spammer.
- Own past behavior. If you were toxic, admit it and explain concrete steps you took to reform (muted chat, honor grind, etc.).
- Show consistent logins. Mention business trips or VPN use up-front so IP jumps and discrepancies don’t look like boosting.
- Stay calm if you’re declined. This does happen quite often during the ban appeal process. Wait a few days between replies and add it within the same ticket if it’s still open. Only open a new ticket if the previous one was closed.
- Attach files (evidence) in one batch. Multiple follow-up uploads fragment your evidence and slow the review process. Archive it as a .zip if needed but try to stay under 20 MB.
LoL Unban FAQ
No, inactive or banned accounts are not getting deleted (unless you specifically ask them to, such as with a GDPR request). Thus, you can always appeal your ban, even if took place several years ago.
Once your temporary 2-week suspension is over, you’ll be able to resume playing on that account. Keep in mind that this is the last warning before a permanent ban if you break the rules going forward.
Yes, they can and they do issue bans for it, especially if it’s done for MMR boosting. In fact, boosting is the 3rd largest ban reason in LoL, after cheating and toxicity.
Our ticket logs show an average reply time of 3 business days. Simple account-compromise cases can be overturned in 24 h, while scripting or toxicity cases may take weeks or more.
Yes, if the logs show context that the automated filter missed, such as sarcasm flagged as offenses, for example, as well as if the logs aren’t pertaining to threats and slurs. Provide chat logs where possible and explain how you’ve reformed (muted chat, honor level grind). Hate-speech and slurs, however, are rarely (almost never though) forgiven.
Our research team can draft a tailored appeal based on your case and account history!
Get Expert Help!
Comments 12
Love you
Author
<3
If I was perma banned three months ago, can I still have my account back?
Im not sure if my message have went through, so Im sending another one here
Author
We can definitely do our very best to help you get unbanned regardless of how much time passed since that happened! 🙂
Hi there how long my ban is
Author
Heya! You should be able to see the duration of your ban when trying to log into the game. Additionally, you might’ve received an email informing you about the punishment you received.
Thanks.Really helped me.
How long does it take for riot to reply ?
Author
It really depends on their workload at the time, but rarely more than a couple of days.
If my account was hacked and then the hacker used scripts can I still appeal or am I out of luck?
Author
Heya! You can and definitely should appeal the ban. In fact, if that’s the case, Riot should have more than enough evidence to confirm that your account was compromised and banned as a result of that.
hello there! So i got a 14 days ban, but somehow before any warning of temporary ban, i was able to join the queue and play another match. Again i got reported, so my 14 days ban became perma ban in minutes. I didnt receive any previous warning about it, so i dont think its fair, I also shouldnt\’ve be able to join any queue if i was ban. It was my first time receiving this type of penality and its not fair receiving one after another in minutes