How to Get Unbanned from Tower of Fantasy in 2024

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In this guide, we’ll go through how to submit a ban appeal in order to get unbanned from Tower of Fantasy, if you find yourself in that unfortunate situation.

Tower of Fantasy is one of the latest additions to the MMORPG genre, and it’s already booming on Twitch.

On top of that, it’s a free-to-play game, but much like Genshin Impact, it features quite a few paid options.

But, since you don’t have to purchase it, it’s definitely worth giving it a shot. Who knows, maybe you’ll end up loving it and making it your go-to MMORPG!

That said, as with every popular MMORPG, Tower of Fantasy will be no stranger to restrictions.

In fact, they’ve already issued their very first ban-wave, for up to 1706 accounts, shortly after release.

Thus, let’s see what can get your account banned from Tower of Fantasy, as well as what you should avoid doing!

What Gets Your Account Banned from Tower of Fantasy?

Before going through our list of common reasons to land a ban in ToF, it’s best to read their User Agreement here. After all, you are consenting to it, so might as well see what you’ve agreed to.

But, similarly to what leads to a WoW ban, here are the most common suspension reasons in Tower of Fantasy:

  • cheating (bots, automation tools, macros, unlockers);
  • toxicity (negativity, flaming, harassment, insults, griefing);
  • selling or buying in-game currency, items, or accounts;
  • boosting for real-world currency;
  • account sharing, buying or selling;
  • compromising accounts.

Sure enough, it’s best to stay away from any activity that could even remotely be seen as against the rules or warrant a report.

So far, Tower of Fantasy has proved to be a game that takes rule-breaking super seriously. So, it’s safe to say that any such activities will get you banned from ToF.

Banned in ToF
Source – Tower of Fantasy

Regarding the type of ban issued so far, while it’s not technically permanent, it lasts for 5,256,000 minutes.

That equals to 3650 days, which is 10 years. That’s similar to how long a PUBG Mobile ban lasts for.

Let’s now move on and see whether or not you can unban a ToF account!

Can You Unban a Tower of Fantasy Account?

Probably the most asked question when it comes to ToF bans.

However, there is no exact answer that will apply to every ban and situation.

While yes, you can unban a ToF account, that also depends quite a bit on:

  • the reason for which you got banned in Tower of Fantasy;
  • your account’s history and previous warnings;
  • the way you address their Support and formulate your ToF ban appeal.

For example, if the reason behind your ToF ban is for extreme toxicity, harassment and anything pertaining to another player’s life or wellbeing, you stand no chance to get unbanned from Tower of Fantasy. Here’s an article of ours as to what toxicity means in LoL, but it applies to most other games too.

Accounts Banned in Tower of Fantasy
Source –

Then again, if your ban resulted from an account sharing or cheating accusation, such being labeled, reported or flagged as a bot, you stand a much greater chance to unban your ToF account.

Furthermore, if you’ve been previously suspended in ToF, that will negatively impact your unban chances. Not showing reformation after a previous restriction or warning is not something that will help your ToF ban appeal.

And lastly, your attitude upon contacting them. Always be polite, understanding and kind. Do not insult or threaten them, for any reason.

As with any other game, especially if it has a large player base, false positive bans are bound to happen.

In that regard, there’s a chance you might get an unwarranted ban in Tower of Fantasy. Or, in any other game, for that matter. But, regardless of the circumstances, don’t insult their Support, as that will never help your case.

Moving on, let’s now see how you can submit a ban appeal to get unbanned from ToF!

How to Get Unbanned from Tower of Fantasy

With the game being quite new still, it seems that they haven’t had the chance to implement a Support System in place. But, in the meantime, you can get in touch with them via their Support email.

Here’s how to submit a ToF ban appeal:

  1. Log into your account’s email address;

    This means the same email address behind your banned ToF account.

  2. Compose a new email to [email protected];

    This is the email address for Tower of Fantasy’s Support Department, and the only current way to get in touch with them.

  3. Input your subject, such as “Tower of Fantasy ban appeal”;

    Depending on your issue, you can also go with “Unable to login”, “Banned ToF account”, and so forth.

  4. Write your ban appeal;

    This is where we come in handy, should you require our customized and professional unban service, designed to get you unbanned from Tower of Fantasy.

Tower of Fantasy Ban Appeal
Submitting a ban appeal from Gmail

A few tips:

  • be as detailed as possible regarding why you think the ban happened;
  • provide your in-game name / character / account name, for them to better locate your case;
  • attach and provide any potential exonerating evidence, if any.

After that’s done, simply press “Send” and your ban appeal will go to their Support. Once they have an answer for you, they will reply to your email, so make sure to keep an eye on it (and its Spam / Junk folder).

This is it! Hopefully this step by step guide was helpful in regards to getting you unbanned from ToF, and if you ever require our help, we’re here for you!

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About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the intricacies of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

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