In this article, we’ll cover a step by step guide on how to submit a CS 2 VAC ban appeal in order to get unbanned from Counter-Strike 2!
And, in case you were wondering, since CS 2 has replaced CSGO, yes, all previously VAC banned accounts will remain banned from CS 2 as well. Likewise, if your CSGO account was unbanned, you’ll be able to play CS 2.
Unlike most other games, submitting a CS 2 ban appeal is not straight-forward at all. In fact, it can be quite confusing.
More so, when banned from CS 2, you’ll also receive a VAC ban. This is Steam’s anti-cheating system.
That said, Valve is known to take any type of rule breaking allegation very seriously. And, in turn, they’ll permanently ban any CS 2 account suspected of doing so.
But, as we all know, false positive bans happen, and Counter-Strike 2 is no exception. In fact, they even state so on their page, namely that they will automatically unban any unfairly banned CS 2 account.
In the meantime, let’s see what gets your CS 2 account banned. And, of course, what to avoid doing once you get unbanned from CS 2.
We’re here to provide you with the best support in order to get you unbanned!
Get Unbanned!What Gets You Banned from Counter-Strike 2
In this regard, CS 2 punishments are similar to account bans in Valorant bans or Apex Legends restrictions.
More so, CS 2 too issues false positive bans, just as it happened in December 2023.
If you’d like to get up to speed with its rules, you can check the Steam Subscriber Agreement.
Meanwhile, here are the most common reasons for Counter-Strike 2 account bans:
- cheating – software, automation tools, ESP, wallhacks, aimbots, etc.;
- toxicity – slurs, hate speech, negativity, threats, harassment towards others;
- boosting – allowing someone to increase your in-game rank;
- selling or buying accounts – for any reason;
- using any type of skin changer software;
- sharing your account – regardless of circumstances.
Apart from that, there’s always the player report feature.
In this regard, you should always be on your best behavior when playing CS 2 (or any other game for that matter).
Thus, don’t engage in anything that can warrant other players to report you. Reports can lead to getting suspended from Counter-Strike 2, and all the way up to a permanent ban. These can be things like:
- refusing to participate or help your team;
- friendly fire on purpose;
- griefing others;
- leaving games;
- behaving poorly.
Now that we’ve got this out of the way, let’s see whether or not you can unban your CS 2 account!
We’re committed to assisting you with your ban appeal process!
Get Unbanned!Can You Unban a CS 2 Account?
Following a ban appeal, yes, you can unban a Counter-Strike 2 account.
But, since it’s not an exact science process, not every account can or will get unbanned from CS 2.
Probably the most important factors behind your appeal is the nature of your ban.
For example, if you CS 2 account was banned for extreme toxicity (pertaining to threats or hate speech), there’s close to zero chances at getting the ban removed.
On the other hand, if your ban was applied under the accusation of cheating, sharing your account, boosting or even due to player reports, you have a much higher chance to unban your CS 2 account.
However, once you submit your Counter-Strike 2 VAC ban appeal, keep in mind to:
- be polite;
- explain your situation to the best of your ability;
- provide any potentially exonerating evidence (if you have any);
- be patient and allow them to review your case thoroughly.
Even if the ban was issued in complete mistake, you should never, for any reason:
- threaten their Support (or yourself);
- submit multiple tickets at the same time;
- be aggressive or rude.
And, lastly, if you got banned from CS 2, regardless of their accusations against you, you have the right to defend yourself by submitting a Counter-Strike 2 ban appeal. Especially if you’re innocent.
So, let’s see how to do that!
We’re here to guide and assist you in your account recovery process!
Get Unbanned!How to Get Unbanned from Counter-Strike 2
You can submit a CS 2 ban appeal both via the Steam app, Faceit, as well as the Steam website.
Below, we’ll cover all three methods.
Here’s how to appeal a CS 2 ban via the Steam app:
- Go to your Steam Library and search for “Counter-Strike 2” or “CSGO”;
Click on “Counter-Strike: Global Offensive” from the list underneath.
- On the right side, click on “Support”;
If you can’t see it, it will be under the 3 dotted menu, as the last option.
- Select “Game or technical issue”;
You can go with a different option if your issue is distinct.
- Pick “I am having another problem”;
Depending on your problem, you can choose a different field.
- Click on “Contact Steam Support”;
On the next page, pick the same option once again to confirm your choice.
- Allow Steam to gather your computer information;
This is mostly for issues such as game crashing, but it can also contain evidence regarding your CS 2 ban.
- Write your CS 2 ban appeal;
Here’s where we come in handy, should you require our professional and customized ticket writing unban service designed to get your Counter-Strike 2 account unbanned.
If you have any exonerating evidence to support your CS 2 unban appeal, you should attach it.
Although, that’s optional, so don’t worry if you don’t have any. After all, most players never plan on getting banned, and thus, they don’t know they should keep any records in that regard.
Once you’ve completed the the form for your Counter-Strike 2 ban appeal, simply press the “Send” button underneath.
Your appeal will be sent to Valve for review, and they’ll get back to you once they have an answer.
We’re here to provide you with the best support in order to get you unbanned!
Get Unbanned!CS 2 Ban Appeal via Steam Website
Submitting a Counter-Strike 2 ban appeal via Steam website in similar to the in-app one.
However, you’ll still need to launch the Steam app in order for their client to gather your computer’s information.
Here’s what differs:
- go to their Support website here;
- choose “Games, Software, etc.”;
- in the search field, type “Counter Strike Global Offensive”, then click on it;
- follow the same options as the guide above;
- launch the Steam client to be able to submit your appeal.
Counter-Strike 2 VAC Ban Appeal via Faceit
The third method of submitting a CS 2 VAC ban appeal is through Faceit’s Support Page. Here’s a step-by-step guide on how to proceed:
- enter your email address (this is where they will contact you);
- choose “I am banned” under Contact Reason and specify the ban type (such as “VAC Ban on Steam”);
- provide your account identification information, including your Faceit Account Name, Steam Profile link, and email;
- select “CSGO” or “Counter-Strike 2” from the list of games;
- enter a relevant subject, such as “CS 2 VAC ban appeal”;
- write your appeal or copy and paste the customized defense ticket you received from our gaming unban service.
This is pretty much it! All you need to do now is wait until they review your CS 2 unban appeal and get back to you with an answer. Also, make sure to check the Spam folder as well! Good luck!
And lastly, here’s a quick Q&A with the most commons we received regarding CS 2 bans:
Well, apart from getting banned from the actual game, you’ll also get VAC banned. This means that you’ll be unable to play certain other games running the same VAC version. Bans can only be overturned through ban appeals. To check what games are affected by your VAC ban, you can check the VAC Status detail from Steam > Settings > Account tab.
Yes, especially if the boosting is done by account sharing.
Yes. It’s rare for Steam or VAC bans to be temporary, so unless your error message or confirmation email states otherwise, the ban is permanent. They can only be overturned by submitting a ban appeal.
No, a VAC ban is only for that particular Steam account, as well as for VAC-secured servers. However, note that using the same phone number for a different Steam account will cause it to get banned as well.
With over 9 years of experience handling bans, we can help you get your Counter-Strike 2 ban overturned by crafting customized appeal letters for you, based on your ban reason and case (as well as Steam’s replies), which you need to send to Steam.
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