How to Get Unbanned from CS 2 in 2024 [3 Methods]

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In this article, we’ll cover a step by step guide on how to submit a CS 2 VAC ban appeal in order to get unbanned from Counter-Strike 2!

And, in case you were wondering, since CS 2 has replaced CSGO, yes, all previously VAC banned accounts will remain banned from CS 2 as well. Likewise, if your CSGO account was unbanned, you’ll be able to play CS 2.

Unlike most other games, submitting a CS 2 ban appeal is not straight-forward at all. In fact, it can be quite confusing.

More so, when banned from CS 2, you’ll also receive a VAC ban. This is Steam’s anti-cheating system.

That said, Valve is known to take any type of rule breaking allegation very seriously. And, in turn, they’ll permanently ban any CS 2 account suspected of doing so.

But, as we all know, false positive bans happen, and Counter-Strike 2 is no exception. In fact, they even state so on their page, namely that they will automatically unban any unfairly banned CS 2 account.

In the meantime, let’s see what gets your CS 2 account banned. And, of course, what to avoid doing once you get unbanned from CS 2.

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What Gets You Banned from Counter-Strike 2

In this regard, CS 2 punishments are similar to account bans in Valorant bans or Apex Legends restrictions.

More so, CS 2 too issues false positive bans, just as it happened in December 2023.

If you’d like to get up to speed with its rules, you can check the Steam Subscriber Agreement.

Meanwhile, here are the most common reasons for Counter-Strike 2 account bans:

  • cheating – software, automation tools, ESP, wallhacks, aimbots, etc.;
  • toxicity – slurs, hate speech, negativity, threats, harassment towards others;
  • boosting – allowing someone to increase your in-game rank;
  • selling or buying accounts – for any reason;
  • using any type of skin changer software;
  • sharing your account – regardless of circumstances.

Apart from that, there’s always the player report feature.

In this regard, you should always be on your best behavior when playing CS 2 (or any other game for that matter).

VAC Banned CS Account

Thus, don’t engage in anything that can warrant other players to report you. Reports can lead to getting suspended from Counter-Strike 2, and all the way up to a permanent ban. These can be things like:

  • refusing to participate or help your team;
  • friendly fire on purpose;
  • griefing others;
  • leaving games;
  • behaving poorly.

Now that we’ve got this out of the way, let’s see whether or not you can unban your CS 2 account!

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Can You Unban a CS 2 Account?

Following a ban appeal, yes, you can unban a Counter-Strike 2 account.

But, since it’s not an exact science process, not every account can or will get unbanned from CS 2.

Probably the most important factors behind your appeal is the nature of your ban.

For example, if you CS 2 account was banned for extreme toxicity (pertaining to threats or hate speech), there’s close to zero chances at getting the ban removed.

On the other hand, if your ban was applied under the accusation of cheating, sharing your account, boosting or even due to player reports, you have a much higher chance to unban your CS 2 account.

Account Unbanned from Counter Strike

However, once you submit your Counter-Strike 2 VAC ban appeal, keep in mind to:

  • be polite;
  • explain your situation to the best of your ability;
  • provide any potentially exonerating evidence (if you have any);
  • be patient and allow them to review your case thoroughly.

Even if the ban was issued in complete mistake, you should never, for any reason:

  • threaten their Support (or yourself);
  • submit multiple tickets at the same time;
  • be aggressive or rude.

And, lastly, if you got banned from CS 2, regardless of their accusations against you, you have the right to defend yourself by submitting a Counter-Strike 2 ban appeal. Especially if you’re innocent.

So, let’s see how to do that!

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How to Get Unbanned from Counter-Strike 2

You can submit a CS 2 ban appeal both via the Steam app, Faceit, as well as the Steam website.

Below, we’ll cover all three methods.

Here’s how to appeal a CS 2 ban via the Steam app:

  1. Go to your Steam Library and search for “Counter-Strike 2” or “CSGO”;

    Click on “Counter-Strike: Global Offensive” from the list underneath.
    CSGO Ban Appeal

  2. On the right side, click on “Support”;

    If you can’t see it, it will be under the 3 dotted menu, as the last option.
    CSGO VAC Ban Contact Steam Support

  3. Select “Game or technical issue”;

    You can go with a different option if your issue is distinct.
    Contact Valve CSGO Ban

  4. Pick “I am having another problem”;

    Depending on your problem, you can choose a different field.
    Message Steam regarding banned CSGO account

  5. Click on “Contact Steam Support”;

    On the next page, pick the same option once again to confirm your choice.
    VAC Ban Appeal

  6. Allow Steam to gather your computer information;

    This is mostly for issues such as game crashing, but it can also contain evidence regarding your CS 2 ban.
    Steam Client Computer Information Agreement

  7. Write your CS 2 ban appeal;

    Here’s where we come in handy, should you require our professional and customized ticket writing unban service designed to get your Counter-Strike 2 account unbanned.
    Get Unbanned from CSGO

Source: Steam app

If you have any exonerating evidence to support your CS 2 unban appeal, you should attach it.

Although, that’s optional, so don’t worry if you don’t have any. After all, most players never plan on getting banned, and thus, they don’t know they should keep any records in that regard.

Once you’ve completed the the form for your Counter-Strike 2 ban appeal, simply press the “Send” button underneath.

Your appeal will be sent to Valve for review, and they’ll get back to you once they have an answer.

CS Ban Removed
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CS 2 Ban Appeal via Steam Website

Submitting a Counter-Strike 2 ban appeal via Steam website in similar to the in-app one.

However, you’ll still need to launch the Steam app in order for their client to gather your computer’s information.

Here’s what differs:

  • go to their Support website here;
  • choose “Games, Software, etc.”;
  • in the search field, type “Counter Strike Global Offensive”, then click on it;
  • follow the same options as the guide above;
  • launch the Steam client to be able to submit your appeal.
Steam Ban Appeal
Source: Steam app

Counter-Strike 2 VAC Ban Appeal via Faceit

The third method of submitting a CS 2 VAC ban appeal is through Faceit’s Support Page. Here’s a step-by-step guide on how to proceed:

  • enter your email address (this is where they will contact you);
  • choose “I am banned” under Contact Reason and specify the ban type (such as “VAC Ban on Steam”);
  • provide your account identification information, including your Faceit Account Name, Steam Profile link, and email;
  • select “CSGO” or “Counter-Strike 2” from the list of games;
  • enter a relevant subject, such as “CS 2 VAC ban appeal”;
  • write your appeal or copy and paste the customized defense ticket you received from our gaming unban service.
CSGO VAC Ban Appeal Faceit
Source –

This is pretty much it! All you need to do now is wait until they review your CS 2 unban appeal and get back to you with an answer. Also, make sure to check the Spam folder as well! Good luck!

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About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the intricacies of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

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