Apex Legends Account Banned – How to Recover it

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If your Apex Legends account is banned for no reason, then this article is for you!

Below, we’ll go over every reason that gets your account banned in Apex Legends with the lovely “The client’s game account has been banned” message. More so, we’re going through the recovery process as well!

So, without further ado, here’s what gets you an account ban in Apex:

  • cheating;
  • toxicity;
  • real-money transactions;
  • account sharing;
  • account compromise;
  • no reason / false positives.

To better understand the reason behind your Apex Legends ban, let’s see what each of them mean.

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Apex Cheating Ban

Cheating in Apex Legends, or any other FPS / Battle Royale game, essentially means:

  • aimbot;
  • ESP;
  • radar;
  • wallhack.
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Happy client we’ve helped overturn their Apex Legends ban

Aimbotting is exactly what it means. A software that perfectly lands every shot for you, making the game trivial. There’s no practice required when using an aimbot and with it, you’ll virtually headshot any player, regardless of how far away they are.

ESP is extrasensory perception, and gives you access to a very large amount of information. Among them, you can see everyone’s health bar, class, distance, as well as where all the items and boxes are located.

Radar hacks in Apex Legends allow you to zoom out or change your field of view. They provide a 2D/3D map view, thus allowing you to be fully aware of your surroundings at any given time.

And lastly, wall hacks, which allow players to see through walls. A wallhacker always knows when you’re coming around the corner. If used correctly, radar, ESP and wall hacks are harder to notice as opposed to an aimbot.

These are exactly the tools EA targeted during its latest Apex ban wave on December 15, 2023, issued for accounts accused of using cheats.

It’s important to note that if caught cheating, EA will permanently ban your Apex Legends account. They do not issue temporary suspensions for cheating accusations.

Another thing to keep in mind is that it’s against the rules to play with a cheater on your team. This means that it’s enough for your teammate to cheat, for both of you to get banned in Apex.

Steer clear of such teammates and don’t queue with players that are cheating.

Apex Cheating Ban
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Apex Toxicity Ban

It’s safe to say that EA takes toxicity very seriously, including in Apex. However, since toxicity is a broad term, here’s what it implies:

  • rude, insulting, offensive behavior;
  • harassment;
  • throwing games;
  • griefing;
  • refusing to participate in the game;
  • AFKing or leaving games.

Surprisingly, not all Battle Royale games take toxicity as seriously, but Apex is definitely an exception. In fact, EA is only second to Riot in regards to toxicity punishments.

That said, similar to League banned accounts, toxicity carries the following Apex Legends suspensions:

  • 7-day suspension for your first behavior offense;
  • 14-day suspension for the second one;
  • permanently banned Apex Legends account for the third and last one.

Now, it’s worth mentioning that the above penalty escalation is only followed if your behavior wasn’t extremely offensive. As in, for being annoying, throwing, AFKing and so forth.

On the other hand, if you engage in racist remarks, slurs, hate speech or real life threats, you will get permanently banned from Apex Legends right away. No matter if you had any previous warnings or not. Same goes for Valorant bans.

Thus, make sure to always be on your best behavior and no matter what goes on in the game, don’t verbally abuse or offend other players.

Apex Legends Restriction Queue Delay

Apex RMT Ban

If you’re not familiar with the term, RMT means real-money transactions. Of course, only certain transactions can get you banned in Apex Legends, namely those made with third party and unofficial sellers. This can be for in-game items, currency or services.

That said, the most commonly bought items from unofficial sources are Apex Coins and Founder’s Packs.

Make sure you trust whatever platform you make your purchases from, as most Apex bans for RMT originate from the seller charging back their initial purchase. In turn, this will get you banned in Apex as well.

As for the services nature of RMT, this mostly comes down to boosting, although we’ll discuss more about that in the account sharing section.

Account Banned from Apex Legends for RMT
Source: reddit.com

Account Sharing Bans in Apex

As with most other online games, account sharing means:

  • boosting;
  • allowing someone to play on your account;
  • selling or buying accounts.

Note that unlike Epic Games, EA isn’t banning for VPN usage (unless used for transactions). Meanwhile, if you’re using a VPN in-game, you can expect to get banned from Fortnite.

Let’s now cover what each of them mean, as well as how they can get you an account ban in Apex Legends.


This is probably the most common reason for sharing accounts in Apex. Boosting means allowing someone else to help you improve your in-game rank, albeit unfairly. This happens through:

  • allowing another player to play on your account;
  • duo queueing with a booster.

When comparing the two, it’s much easier for EA to detect cases of boosting through account sharing and ban accounts. This is the same scenario that leads to quite a few The Finals banned accounts.

However, if you duo with a booster, it’s a lot harder to pin it down. Still, it can and most likely will get your Apex Legends account banned.

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Keep in mind that win-trading is another form of “boosting”, and that’s also a bannable offense.

Allowing Others to Play on Your Account

Second in line, there’s account sharing where players simply allow others to play on their account. This can be to test the game, check some skins, try things out at your rank and such.

You should never share your account, least of all for a friend to try the game out. It’s a free-to-play game, so they can simply sign up for their very own account.

There are a ton of issues that can arise from this, apart from flat out getting banned in Apex for sharing it. Among them, your friend can:

  • be toxic to others;
  • cheat, to impress you with higher ranks;
  • own an unsecure computer, leading to your Apex Legends account getting hacked;
  • have various work related software that triggers the anti-cheating system.

Thus, encourage your friends to create their very own accounts, and you can team up and play with them.

Boosting ban in Apex
Source: twitter.com

Selling or Buying Accounts

There’s not much to say about selling accounts. If you legitimately level up accounts, increase their rank and sell them to other players, without issues or reversing the transaction, then kudos to you!

However, as a buyer, there are multiple ways through which you can draw the short stick, namely:

  • seller recovers the account;
  • account has a high rank, but through cheating;
  • account has in-game currency from fraudulent sources;
  • EA notices the IP / location / payment method / playstyle discrepancies.

Then again, I’m sure there are a lot of legit services and people out there selling accounts. However, if you decide to buy one, make sure to ask the seller for all the information behind the account.

That info is vital if the account is locked, for any reason, as you’ll need to provide it in order to verify your account ownership and recover your Apex account.

Compromised and Banned Apex Legends Account

Having your account hacked into is enough of a hassle as it is. But add an Apex permanent ban on top of it, and that sure takes the cake.

Contrary to popular belief, this can and does happen quite often. As for why, it’s basically because how valuable some accounts are, in terms of ranks and financial investments (skins, ranks, coins, packs, etc.).

That said, here are the things to keep in mind to prevent a hacked Apex Legends account:

  • phishing;
  • sharing your account with others;
  • using the same password on multiple websites, accounts or forums;
  • having a RAT, keylogger on virus on your computer;
  • playing on other computers or using public and unsecure Wi-Fi.

These apply for your email account as well, as with access to it, a hacker can change your Apex password.

Another very important thing to do, apart from avoiding the above-mentioned, is to secure your Apex account with two-factor authentication. This considerably decreases the chances of an account compromise.

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Apex Legends Account Banned for No Reason

Might seem impossible, no? Well, it isn’t. Apex Legends bans for no reason happen every now and then, as false positive restrictions.

That means that if your Apex account is banned, and none of the above reasons are behind it, it’s likely a system or human mistake, on EA’s end.

What triggers a false positive ban can differ but it mostly relates to:

  • work related software, such as AutoHotkey, triggering the anti-cheating system;
  • logging into the game from multiple locations over a short period of time;
  • unusual activity in-game or on the account;
  • mass and false in-game reports against you, from other players;
  • specific computer drivers for various peripherals.

However, there’s also a chance for your no reason Apex ban to actually have a motive. This is the case with the famous “Multiple payment failuresEA account restrictions when buying Apex Coins.

Apex Legends Banned for No Reason
Source: answers.ea.com

A failed payment carrying an Apex Legends no reason ban can happen due to:

  • reaching your credit card limit when trying to buy Apex Coins;
  • blocked transactions by your bank;
  • attempting to make the purchase multiple times;
  • reversed transactions by the person borrowing you their card;
  • Origin not being able to process your payment.

Basically, to avoid being banned for no reason in Apex Legends, ensure you have the required funds for your transaction, and that it will not be reversed in the future.

How to Recover a Banned Apex Legends Account

In order to get unbanned from Apex Legends, you must submit a ban appeal via their Support center, as such:

  • select your platform (such as PC);
  • choose “Manage my account”;
  • pick “Banned or suspended account”;
  • click on “Select contact option”;
  • input your name and email address, then click on “Next”;
  • scroll down and click on “Email”;
  • write a subject, such as “Banned Apex Legends Account Recovery”;
  • describe your issue – this is where Unbanster comes to your assistance, with our professional and customized game unban service, in order to recover your Apex Legends account.
Apex Legends Recover Banned Account

Once that’s in place, click on “Email us” and your Apex account recovery form goes straight to EA.

Don’t forget to keep on eye on your email and its Spam folder, so you don’t miss out on their answer.

Need help with a banned Apex account?

We're here to give you the best help in order to recover your account!

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About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the intricacies of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

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