Quick answer: Many Flyff bans can be reversed. Webzen accepts well-structured appeals that pinpoint the exact action that triggered the flag, back it up with GameGuard or Easy Anti-Cheat logs, and follow its ticket template. Below you’ll find ban-rate data, a decision matrix, an evidence checklist, and a step-by-step ban appeal guide for Flyff.
Key takeaways
- Bot/auto-farm bans spiked after the May 9 2024 security patch. The dev team warned that any account flagged by the “enhanced system” would face a permanent ban.
- GameGuard hates overlay tools. Stream overlays, RGB controllers, even OBS plugins have tripped false positives – clean logs in ban appeals overturn them.
- Support tickets must be in English. Webzen’s ToS states all official docs and correspondence are English-only.
- EAC bans route elsewhere. If Easy Anti-Cheat issued the ban, you’ll have to appeal on the EAC portal, not Webzen.
Skip the Hassle - Get Expert Help Unbanning Your Account!
Get Unbanned!Why Flyff Accounts Get Banned
The numbers below come from our ticket-volume dataset. For the official rules, check Webzen’s ToS.
| Reason | Share of Cases |
| Botting / macro automation | 44 % |
| Compromised account | 16 % |
| Toxic chat / harassment | 14 % |
| Exploiting bugs or dupes | 11 % |
| Real-money trading (RMT) | 9 % |
| Account sharing / boosting | 6 % |
Flyff’s anti-cheat flags every executable call under GameGuard (or EAC on some servers); sudden IP hops through VPNs often mark legitimate grinders as suspicious.
Can You Unban a Flyff Account?
| Offense | Odds | Evidence to Provide |
| First-time GameGuard false trigger | High | GameGuard/erl logs, process list, video clip of normal gameplay |
| Bot farming (repeat) | Low | Session timeline, UI footage proving manual play |
| Toxic chat (1st strike) | Medium–High | Full chat transcript, context and apology, mute-self screenshot |
| Compromised account | High | IP mismatch logs, antivirus scan, password-reset e-mail |
| RMT / item selling | Low | Trade logs, payment screenshots, mule character list |
| Exploit / dupe (repeat) | Very Low | Patch-note link, rollback request, detailed replication of the glitch. |
Your appeal wins when you thread the story: show the exact moment the ban landed, explain why it’s wrong, and line up each attachment to that timeline.
Evidence Checklist
- GameGuard
.erlfile stamped at kick time. - Easy Anti-Cheat
ticket_id.log(if EAC flagged you). - Login-history screenshot (Account → Security).
- Chat transcript for toxicity accusations.
- System antivirus report proving a clean PC.
- Trade / mail log if RMT alleged.
- Password-reset confirmation (compromise cases).
- Redacted ban e-mail with ticket ID.
How to Get Unbanned from Flyff
To get unbanned from Flyff, you must submit a ban appeal. Depending on the nature of your ban, developer or anti-cheat system, you’ll have to do that to Webzen or EAC (simply send it to [email protected]).
For the developer ban appeal however:
- go to Flyff’s Support Center;
- Tick both privacy boxes (data-use & 3rd-party).
- Email fields (twice) – enter the email address of your banned Flyff account.
- Subject –
Ban Appeal – [in-game name]. - Server Name – pick the server where the ban occurred.
- Character Name – exact in-game name, case-sensitive.
- Description: ideally less than 500 words, include:
- Ban date/time & on-screen reason.
- 3-line timeline of events.
- Bullet list of attachments.
- Polite request to lift the ban.
- Or skip the hassle and let us write it for you!
- Inquiry Type: select “Account Related”.
- Attachments (≤ 20 MB total) – ZIP your GameGuard/NProtect log, DxDiag, ban-screen shot, short clip.
- Submit – click Send; note the ticket number and watch inbox/spam for a reply in 48–72 h.
Note that Webzen currently only provides support in English, and thus, your Flyff unban appeal needs to be written in English only.
You’ll receive their answer via mail, the one you’ve put in the form, so make sure to keep an eye on it, as well as on the Spam folder!
Helpful Tips
- Don’t submit duplicate tickets. Extra submissions merge and drop you to the back of the Webzen queue.
- Lead with the map minute. Name the exact zone or boss run where the flag hit – Support cross-checks logs by location.
- Upload
.erllogs as ZIPs. The portal blocks raw text; zipping keeps formatting intact. - Stay off the banned account. Logging in triggers fresh GameGuard data and muddies the audit.
- Appeal in clear English. Webzen staff reject non-English submissions per ToS – use short sentences.
Flyff Ban FAQ
Most account-suspension tickets get an initial human reply within 72 hours. Complex cheat-log reviews or multi-account RMT traces can stretch to two weeks. If you hit day 10, reply once – politely – inside the same thread.
No. Flyff’s systems lock the account, not the device. You can log a new account on the same machine, but doing so while your appeal is under review can trigger extra scrutiny.
Yes, but use a fresh Webzen ID and avoid trading or mailing items between the alt and the banned profile; that can link the two and jeopardize the appeal.
Attach the full GameGuard .erl log and a DxDiag report; those files let Support verify whether the detection was a false positive.
Rarely. You’ll need to show trade logs proving no real-money exchange (e.g., gifts to friends) and screenshots of voice/chat explaining the transaction.
We’re here to give you the best help in order to recover your account!
Get Unbanned!