Fortnite Suspended Account – Recovery Guide

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Since 2015, we’ve been hard at work, assisting players in recovering their Fortnite suspended account. Our track record speaks for itself, with numerous penalties overturned and players back in the game.

Today, we’re bringing our experience and insights, for over half a decade, to you. In this guide, we’ll get into the details behind Fortnite account (and HWID) restrictions, go through strategies to avoid them in the future (without breaking the rules), and walk you through the account recovery process.

So, if you’ve ever wondered why players sometimes get suspended in Fortnite or face other restrictions for no apparent reason, keep reading to learn how you can recover it and ensure your in-game journey remains uninterrupted!

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Fortnite Cheating Penalties

Cheating is the primary cause for Fortnite account actions. Our own analysis of 657 individual bans, unrelated to any ban waves, revealed that cheating accounted for a staggering 83.7% of all ban reasons.

Fortnite Ban Statistics

Now, you might be wondering – what’s cheating in Fortnite, specifically?

Well, cheating in Fortnite can be broken up in a few different ways, namely:

  • using third party software (autoaim, wall-hack, overlays, ESP, radar, teleport and even skin changers, similar to those behind The Finals account bans);
  • abusing any glitch or exploit in order to gain an unfair advantage (such as getting under the map);
  • automating any type of your gameplay through mouse/keyboard macros or autoclickers.

But, on the other hand, it’s also labeled as cheating if you team up with a different player. This is also confirmed by Epic Games.

Nonetheless, as a fun fact, here’s a happy customer of ours, which we helped recover his unfairly suspended Fortnite account:

Recovered Banned Fortnite Account
Happy client recovering their suspended Fortnite account


Apart from getting your account suspended from Fortnite, cheating will also carry a HWID ban from Fortnite. This is also the case for HWID bans in Valorant.

Fortnite uses both EAC and BattlEye as its anti-cheating systems, so they do a pretty good job at catching third-party software. Do they issue false bans too? Well, yes, but we’ll talk about that later.

The main difference between an account ban and a HWID ban in Fortnite is that the former simply prevents you from playing on that particular account, whereas the latter prevents you from ever playing Fortnite on that computer/phone.

There’s a lot of speculation online as to how you can “bypass” a Fortnite HWID ban, whether via certain software, replacing computer parts or using a VPN.

There might be some merit to the first two, albeit for a short time, until they get flagged as well, but one thing’s for sure – VPNs CANNOT help you bypass a Fortnite HWID ban.

The same applies to Apex Legends HWID bans, PUBG and so forth. Changing your IP does nothing in this regard.

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VPNs, a bannable offense as well by Epic Games, which we’ll discuss later, simply helps you change your IP and location. Meanwhile, the HWID ban is issued on your computer’s unique identifiers. Using a VPN will do nothing to help with your device ban. Instead, it might lead to getting a Fortnite account suspension as well (on the new one you’re trying to play on).

Nonetheless, the only way through which you can safely remove a Fortnite HWID restriction is by submitting a ban appeal, same as for an account penalty. We’ll cover this later in our guide, but meanwhile, here’s a happy client of ours which we helped get his HWID lock removed.

Removed Fortnite HWID Ban
Happy customer we’ve helped remove their HWID ban in Fortnite

VPN Restriction

Remember getting kicked out of the bus before getting to jump? Well, that could’ve been the VPN for you. Although this doesn’t make much sense, Epic Games is known to issue bans for using a VPN. In fact, in our analysis, VPN-related bans accounted for 4.9% of the bans we reviewed.

Given the fact that using a VPN doesn’t really hurt anyone, and can certainly not help you bypass your HWID lock, it’s likely because Epic Games doesn’t want players to:

  • play from restricted countries or locations;
  • be able to join regions with lower competition;
  • increase server load by being able to connect to a server very far away from them.

On the other hand, VPNs are known to be used for boosting, so perhaps Epic Games decided to just do away with them altogether.

In conclusion, VPNs can lead to getting your account suspended from Fortnite, and they definitely don’t help you bypass any HWID ban.

Boosting Suspensions in Fortnite

Boosting is yet another offense that’s labeled as cheating, amounting to 4.7% of the punishments issued in our analysis. Also known as account sharing, it’s considered boosting when you allow a different player to log into your own Fortnite account for different gains, such as:

  • leveling up your Battle Pass or account;
  • complete daily quests;
  • increase your Arena rank or game wins.

Circling back to VPN restrictions, boosting is usually done through a VPN. As in, if you’re located and usually play from New York, some boosters will also use a New York VPN when logging into your account.

This is done to prevent the game’s anti-cheat from flagging your account as being logged in from a different location.

While there are legitimate boosting companies out there, depending on your luck, giving other players access to your account can lead to quite a few problems. Among them, there’s getting banned or having your Fortnite account compromised.

Apart from boosting, it’s also a punishable offense to:

  • share your account with anyone, for any reason;
  • sell or buy accounts.

In that regard, false bans can occur here as well. Here’s an example of yet another happy client of ours that we’ve helped recover their Fortnite account, unfairly suspended for account sharing:

Recovered Permanently Banned Fortnite Account
Yet another Fortnite account we’ve helped get their account back

Moving on, let’s now check behavior related penalties!

Toxicity Suspensions

Surprisingly, Fortnite doesn’t a very large number of behavior related restrictions, especially when compared to LoL toxicity bans.

In fact, from our own analysis, just 4.1% of the bans amounted to any toxicity related issue in Fortnite.

However, this percentage also includes:

  • any form of toxicity and harassment;
  • griefing or preventing others from playing or enjoying the game;
  • refusing to participate in the Squad‘s efforts;
  • false reporting players or asking others to issue reports.

Naturally, to avoid a Fortnite toxicity suspension, ensure you’re always on your best behavior. And, just always treat others as you would like to be treated.

Now, moving on to our next pie chart segment in our analysis, which represents 2.1% of the bans.

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Fortnite V-Bucks Purchases

Don’t worry, this doesn’t have to do with legitimate V-Bucks purchases. Instead, Fortnite accounts get suspended if they purchase V-Bucks from unofficial sources.

What this means is that, if you come across an offer seems too good to be true, it likely is.

While certain unofficial sellers might still be legitimate, quite a few of them use fraudulent methods to obtain the V-Bucks. Once those come to light, Epic Games traces all those transactions and issues a permanent ban from Fortnite to any account involved in the exchange.

Thus, if you want to be absolutely certain that the purchase won’t lead to any issues, keep it simple and buy them directly from Epic Games. Or, other platforms such as Xbox, PlayStation, Nintendo, Amazon and so forth.

While conducting our analysis, it’s important to note that we have excluded a specific category, namely, false positive bans. These bans, albeit unfairly, can be issued for any of the above reasons, thus we’ll cover them in the section below.

Fortnite Account Banned for No Reason

Have you ever had this happen to you, but none of your friends believed you? Well, we’re here to say that we believe you.

False positive bans do exist, and Fortnite is no stranger to them either. In fact, since 2015, we’ve helped countless happy clients recover their Fortnite accounts, a lot of them not even knowing why they got hit in the first place.

More so, this exact situation happened to both MrSavage and Trippernn, both professional Fortnite players, during finals.

Luckily for them, Epic Games corrected the mistake and allowed for the game to be replayed, confirming it was nothing other than a false ban from Fortnite.

Thus, yes, getting your account banned from Fortnite for no reason is possible. However, to lower those chances down, here are a few tips:

  • never use any heavy/work-related/coding software in relation to Fortnite;
  • try, as much as possible, to not play the game from a different location, unless it’s also on the same device (laptop or phone);
  • steer clear of players you suspect of cheating, and don’t try to team up with them (even in Squads);
  • don’t purchase V-Bucks from unofficial sources;
  • avoid behaving in any way that can lead to multiple reports, even if unwarranted;
  • refrain from using a VPN, unless you absolutely must have to;
  • always install official drivers only for your peripherals.

Hacked Fortnite Account

However, sometimes, a Fortnite suspension for no reason is caused by the account getting compromised. For example, here’s a happy customer of ours that we’ve helped recover their hacked Fortnite account:

Recovered Fortnite Hacked Account

And, here are a few tips to prevent that from happening to you as well:

  • don’t share your account with anyone, for any reason;
  • change your account’s password regularly, and use an unique one (not a password you also use for other games or platforms);
  • if possible, use an email address just for your Epic Games account (you can always set it to forward any incoming emails to your main one);
  • don’t click on any fishy links (specifically via email), regardless of them asking you to verify your ownership;
  • refrain from logging into your account from other computers, devices and even public WiFi;
  • install and keep updated an antivirus solution;
  • always use two-factor authentication whenever and wherever possible. Here’s how to enable it for your Epic Games account.

Now that we have that covered, let’s finally move on to what you can do in order to recover your Fortnite account!

Need help with a Fortnite suspended account?

We’re here to provide you with the best support in order to get you unbanned!

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How to Recover a Suspended Fortnite Account

To unban a Fortnite account, the only method is to contact Epic Games. Here’s how to do that:

  • go to the official Epic Games Support page here and log into your account;
  • scroll down to the bottom of the page and click on the blue “Contact us” button;
  • input your “Display name”, albeit optional;
  • select the correct platform, the same one on which you play Fortnite and got restricted;
  • attach any relevant files, if any;
  • write your ban appeal – we’re here for you! Since 2015, we’ve successfully overturned countless similar situations with our professional gaming account unban service, designed to help you recover your Fortnite suspended account.
Fortnite Account Recovery Form
Source –

On the other hand, if you’re unable to log into your Epic Games account altogether, here’s what you need to do:

  • go to the same page as above, click on “Contact us” then on “recover it“;
  • fill in your first display name and email address (ideally the same one you’re using for your Epic Games account);
  • enter your current IP address (you can get it on;
  • add the requested ownership information, such as Invoice IDs, your city and country;
  • fill in the next form the same way as the one above.
How to Recover Fortnite Account if Unable to Login
Source –

Once that’s completed, simply press the “Submit an email request” underneath the form to have it sent straight to Epic Games’ Customer Service. They’ll get back to you via your Epic Games account email address, so make sure to keep an eye out for it.

That’s it! Hopefully our guide was helpful with regard to successfully recovering your suspended Fortnite account, and if you ever require our help, we’re here for you!

Need help recovering a suspended Fortnite account?

We're here to give you the best help in order to recover your account!

Get unbanned!
About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the ins and outs of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

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