This guide will show you how to submit a ban appeal and increase your chances of getting unbanned from PoE 2.
Path of Exile 2 is one of the most popular action RPGs / hack and slash games out there, and what can get better than that? Well, the fact that it’s free to play, which is also the case for Lost Ark, albeit a bit of a different genre!
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PoE Ban Reasons
Before appealing, it’s important to understand why bans occur. Some of the most common reasons include:
- cheating or using unauthorized software: bots, autoclickers, macros, HUDs, automation software;
- exploiting bugs: taking advantage of glitches in the game, such as duping items or currency;
- RMT: selling or buying items or in-game currency for real money;
- account sharing and boosting;
- toxicity towards other players or even in general.
Regardless of the reason for which you got banned from Path of Exile, here’s our guide on how to submit a PoE ban appeal!
Step-by-Step Path of Exile 2 Ban Appeal
Here’s how to submit a Path of Exile ban appeal:
- Log into your email provider (Gmail, Yahoo, Hotmail, etc.);
Use the email address associated with your banned Path of Exile account. Make sure to use the correct email to make sure they can verify your account.
- Compose an email to [email protected];
This is the only current avenue to submit a PoE ban appeal. Note that for any other account related or transaction issues, you must contact them at [email protected].
- Input a clear and concise subject;
Use a concise subject line, such as “Path of Exile Ban Appeal”. This helps the support team identify your email quickly.
- Write your ban appeal in the email content;
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Once you’ve completed the the email for your PoE ban appeal, simply press “Send”, and it will be sent to their Customer Support!
Important Notes and Tips
- Sometimes, they may ask for additional verification to confirm your identity, such as sending a message through the Path of Exile support website. Be ready to comply with these requests to speed up the process;
- Be patient while waiting for a response. Ban reviews can take time, depending on your case’s circumstances;
- Stay respectful: polite language goes a long way, avoid being aggressive or condescending even if you’re sure the ban was wrongfully applied;
- Avoid blame: focus on your actions rather than accusing others;
- Provide evidence (if any): include screenshots or logs that support your case;
- Check all email folders: keep an eye on your inbox and spam folder;
- Don’t send multiple appeals at once: multiple emails can and will delay the process.
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