Quick answer: You can unban a banned Brawl Stars account if your appeal pinpoints the cause, provides proof (match replays, purchase receipts, clean-device screenshots), and follows Supercell’s support form. Below are the leading ban reasons, an odds-by-offense matrix, an evidence checklist, and a 3-step walkthrough built from hundreds of real case tickets.
Key takeaways
- Cheats still top the chart: 41 % of 2024 bans were for modded clients, macro tap-scripts, or unauthorized emulators.
- Supercell uses device bans: Severe cheat or botting cases can block every account on that phone/tablet.
- One appeal at a time: Duplicate tickets within 48 h auto-close both requests.
- Reply time: Support usually answers within 24-48 h; weekend queues run longer.
- Age-gate reminder: Skipping the February 2025 age-verification prompt can flag an account.
- Evidence > long essays: Bullet-proof attachments sway reviewers far more than emotional pleas.
Skip the Hassle - Get Expert Help Unbanning Your Account!
Get Unbanned!What Gets You Banned from Brawl Stars?
The numbers below come from our ticket-volume dataset. You can see the official rules in the Supercell Terms of Service.
| Reason | Share of 2024 bans |
| Cheats / bots / third-party tools | 41 % |
| Toxicity & harassment | 23 % |
| Account sharing / boosting | 18 % |
| Exploit abuse (map bugs, lag switch) | 10 % |
| Real-money trading (gems, skins) | 8 % |
Most cases fall into client integrity (cheats, exploits) or account integrity (sharing, RMT). Frequent IP hops or emulator swaps raise extra flags.
Can You Unban a Brawl Stars Account?
| Offense | Odds | Evidence Needed |
| False cheat detection | High | Unedited “/device.txt” & system-integrity scan |
| One-off mild toxic chat | High | Chat log, apology, prior clean record |
| Account sharing (single login) | Medium | IP history, proof of sole ownership |
| Exploit abuse | Low | Video showing bug report & no gain or rewards kept |
| RMT / gem selling or buying | Very Low | Legit receipts from official marketplace |
No matter the flag, reviewers expect a solid appeal that states what triggered the ban, why it’s wrong, and how each attachment proves your side.
Evidence Checklist
- Device info file (
/device.txtor Android “About-phone” screen). - Match replay link from the reported game.
- Chat screenshot with timestamp.
- Clean antivirus scan (dated).
- Purchase receipts (Google / Apple).
- IP log from router or ISP portal.
- Account-creation email with Player Tag.
- Bug-report ticket ID if you reported the exploit.
How to Get Unbanned from Brawl Stars
- Go to the Supercell Support website;
- Scroll down and log into your account. If unable, click on Continue without logging in;
- Choose “Something else” as the Category;
- Fill the fields:
- Player Tag (copy from your profile, e.g.,
#ABC123) - Registered email;
- Describe your problem: solid defense, clear timeline + numbered evidence links – Or, save time and stress and have us craft the perfect appeal for you!
- Player Tag (copy from your profile, e.g.,
- Complete CAPTCHA then Submit.
- Average reply: 24-48 h; weekends may add a day.
Helpful Tips Before You Click “Submit”
- Keep the body under 400 words.
- One ticket per issue; spamming resets the queue timer.
- Convert big videos to unlisted YouTube links.
- Remove screen-overlay apps (FPS counters, Discord) until the case closes.
- Watch the spam folder –
@supercell.comreplies land there often. - If denied, wait a few days before a second appeal.
Brawl Stars Ban FAQ
Permanent for cheats/RMT; 3-14 days for mild toxicity or first-time sharing.
No. Device IDs are stored server-side; you need to appeal successfully first.
Yes. Rapid region swaps can resemble account sharing; include ISP IP logs.
Purchases do not influence Support decisions; only solid evidence does.
Usually a short in-client tag like “ACCOUNT LOCKED (Third-Party Software)”; cite it in your appeal.
We’re here to give you the best help in order to recover your account!
Get Unbanned!
Comments 6
My account got banned for no reason
yeah same mine got banned for a week how long did urs get banned
I got another phone and tried to log in with my account on the new phone and when I logged in I got banned
I got another phone and tried to log in with my account on the new phone and when I logged in I got banned
I was being mean
My brawl stars account is perma banned for sharing accounts with my friends i wanted to make him legendry 1 in ranked but i didnt know it was banable