How to Get Unbanned from Lost Ark in 2024

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Dealing with a Lost Ark banned account? Worry not, as on this page, we’ve covered a complete guide on how to submit a ban appeal to get unbanned from Lost Ark!

Despite its Western release in February 2022, Lost Ark has swiftly risen to prominence as one of the top-played games on platforms like Steam and Twitch. Combining the best elements of ARPG and MMO genres, Lost Ark offers a captivating gaming experience with quite a bit of replay value.

Yet, in the competitive online gaming landscape, some players resort to unintended (and against the rules) methods to gain resources, materials, or level up quickly. This can result in account bans, apart from the occasional false positives that occur in every game.

With that in mind, let’s go over the most common reasons for which a player can get banned in Lost Ark, as well as what you need to avoid doing to ensure that doesn’t happen to you!

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What Causes a Lost Ark Banned Account?

If you’re not aware of the reason behind your Lost Ark ban, here are the most common ones, in descending order of occurrence (according to our analysis):

  • real money transactions, mainly selling or buying gold, but also in-game goods, materials, gear and such for real world money;
  • cheating, regardless of means or circumstances, including bots for daily grinds, scripts, animation speed increase, AFK farming or other third party software;
  • sharing, buying or selling accounts, for any reason;
  • exploiting unintended bugs, glitches or features to obtain materials, currency or any other unfair advantage;
  • toxicity and negativity, in any way, shape or form, including offensive character names.

And, in case you got banned in Lost Ark under the common “Code of Conduct – Section 3“, here’s what we’ve seen it applied for:

  • boosting (especially for daily quests);
  • RMT still, as it’s not always labeled as they usually do it, under “Cheating – Real Money Trade – Buying“;
  • no reason (false reports or false positive).
Account Unbanned from Lost Ark
Happy customer we’ve helped get unbanned from Lost Ark

If you’d like to be completely up to speed, it’s best to read both the Terms of Use and the Code of Conduct, in order to ensure that none of your actions or behavior come in violation of the agreements.

Banned Lost Ark Account
Source: forums.playlostark.com

As for false Lost Ark bans, unfortunately, those can happen to anyone and for any reason. Just like in any other game.

But, to reduce their risk, here’s what you can do:

  • don’t attract player reports (even if you’re just making a joke);
  • secure your account and email with 2FA and strong, unique passwords;
  • never let anyone play on your account, regardless of why;
  • don’t log in from insecure computers or public WiFis;
  • limit the number of software you’re using alongside Lost Ark as much as possible (work related, streaming, overlays, drivers, etc.).

That said, let’s now go over what’s there to be done in such an unfortunate situation, specifically how to get unbanned from Lost Ark!

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Can You Unban a Lost Ark Account?

As with every game, there’s no particular answer that applies to every case or ban.

However, yes, you can unban a Lost Ark account, especially if the ban was issued unfairly. But, there are a few situation that can change that outcome.

For example, if you’re banned from Lost Ark for extreme toxicity, threats and slurs, you stand close to no chance to unban your Lost Ark account.

On the other hand, if you’ve been banned under the accusation of RMT or cheating, you stand a decent chance at getting it overturned.

Here’s an example of a happy client we’ve helped recover their Lost Ark banned account:

Lost Ark Banned Account Recovery

More so, if your Lost Ark account is suspended for 1-7 days, it might not be worth appealing the ban. Depending on their volume of work, your suspension might expire by the time they get the chance to review your case and get back to you.

Thus, if your Lost Ark ban is not a 1-7 day suspension or issued for extreme toxicity, you should definitely appeal it.

Dealing with a Ban in Lost Ark?

We’re here to guide and assist you in your account recovery process!

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How to Get Unbanned from Lost Ark

The Lost Ark ban appeal process is similar to that of New World bans.

Here’s how to appeal a Lost Ark ban:

  1. Go to their Support Center page here;

    Click on Lost Ark from the game list.
    Contact Lost Ark Support

  2. Select “Account”, then choose “Appeal a ban”;

    Sometimes, you can find “Appeal a ban” under “In-game Issues” instead.
    Lost Ark Ban Appeal

  3. Click on “web ticket”;

    You’ll find it as a linked resource in the first sentence of the next page.
    Lost Ark Unban Appeal

  4. Log into your account;

    Even if your Lost Ark account is banned, you should still be able to log into your Amazon account.

  5. Input your character and server name;

    You can skip the screenshots and logs field if you don’t have any, as it’s optional.

  6. Write your Lost Ark ban appeal under “Description”;

    We’ve got your back on this one! Since 2015, we’ve successfully overturned countless similar bans with our professional and customized Lost Ark unban service, designed to get you unbanned from Lost Ark.

Do note that the Lost Ark ban appeal field can contain a maximum of 1024 characters (regardless of the number of words and spaces), so you might want to keep things pretty concise.

How to Submit a Lost Ark Ban Appeal
Source: amazongames.com

Once everything is in place, you can go ahead and press the gray “Submit ticket” underneath the form and your Lost Ark ban appeal will be sent to their Customer Support!

In the meantime, make sure to keep an eye on your Amazon account’s registered email address, as that’s where you’ll be notified once they have an answer for you!

That’s all there is to it! Hopefully our guide was helpful regarding your banned Lost Ark account, and if you ever require our help, we’re here for you!

And last but not least, here’s a quick FAQ regarding Lost Ark bans:

Are Lost Ark bans permanent?

Unless the email notifying you of the punishment mentions a temporary suspension, your ban is permanent. The only way of having it removed is by submitting a ban appeal.

Does Lost Ark do IP bans?

No, Lost Ark does not issue IP bans or HWID bans. They only ban accounts. In fact, no game issues IP bans, thus a VPN will never help bypassing a ban. The only way of getting unbanned is by submitting a ban appeal.

Can you get VAC banned on Lost Ark?

No. Lost Ark does not use Valve Anti-Cheat and thus, you cannot get VAC banned in Lost Ark. You will, however, get the account banned from playing Lost Ark altogether if you break the rules.

Can I use a VPN for Lost Ark?

Using a VPN in Lost Ark is against their terms and is a bannable offense, considering that the game is not supported or available in all regions and thus, a VPN would bypass that restriction. However, if you’re not trying to bypass that and are simply requiring a VPN (from another supported country) due to ping or security, you should get in touch with their Support and see if they can add that particular IP (ideally it would be a dedicated one) to an allow-list.

How can Unbanster help me get unbanned from Lost Ark?

With an experience of over 9 years handling bans, we can help you get your Lost Ark ban overturned by crafting customized appeal letters for you, based on your ban reason and case.

Need help with a banned Lost Ark account?

We're here to give you the best help in order to get you unbanned!

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About the Author

Michael

Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the ins and outs of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

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