How to Get Unbanned from Lost Ark in 2023

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Got banned from Lost Ark? Worry not, as on this page, we’re covering a complete guide on how to submit a Lost Ark ban appeal to get unbanned from Lost Ark!

Despite having been released in the West in February 2022, Lost Ark has quickly made its way to top as one of the most played games on Steam and Twitch.

That said, the ARPG community is extremely eager to get their hands on this new release, as interest in other similar genre games such as Diablo 3 or Path of Exile has decreased.

Another great thing about Lost Ark is that it brings the best of both worlds, ARPG and MMO. Thus, it’s a MMOARPG game with a lot of replay value and tons of things to do.

On top of that, Lost Ark is free to play, which is a great incentive to at least give it a shot, as who knows, you might just end up loving it!

However, as with every popular, online and competitive game out there, some players might look for various and unintended ways of obtaining resources, materials, gear or even level up faster.

In turn, this leads to them getting their account banned from Lost Ark. That is, of course, ruling out the plethora of false positive bans which are common with every game.

With that in mind, let’s go over the most common reasons for which a player can get banned in Lost Ark, as well as what you need to avoid doing to ensure that doesn’t happen to you!

What Gets Your Account Banned from Lost Ark?

If you’d like to be completely up to speed, it’s best to read both the Terms of Use and the Code of Conduct, in order to ensure that none of your actions or behavior come in violation of the agreements. That said, here are some of the most frequent reason for which a player can end up with their account banned from Lost Ark:

  • cheating, regardless of means or circumstances, including bots, AFK farming or other third party software;
  • exploiting unintended bugs, glitches or features to obtain materials, currency or any other unfair advantage;
  • toxicity and negativity, in any way, shape or form, including offensive character names;
  • real money transactions, selling or buying in-game goods, materials, currency, gear and such for real world money;
  • sharing, buying or selling accounts, for any reason.

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Although these are just some of the most common reasons for which a player can end up with a ban from Lost Ark, it’s best to always be on your best behavior when playing the game or interacting with others. This way, you ensure that you’re having a great time and also stay safe from the ban hammer at the same time!

Banned Lost Ark Account


While on this subject though, we should also go over another common ban reason, which can happen to any player in any online game at any point, specifically the false positive one.

There isn’t much to do to prevent this from happening, as it can be triggered from various streaming software or no reason at all, other than maybe keeping an eye on the forums and subreddit to be up to date with the news.

That said, let’s now go over what’s there to be done in such an unfortunate situation, specifically how to get unbanned from Lost Ark!

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Can You Unban a Lost Ark Account?

As with every game, there’s no particular answer that applies to every case or ban.

However, yes, you can get unbanned from Lost Ark, especially if the ban was issued unfairly. But, there are a few situation that can change that outcome.

For example, if you’re banned from Lost Ark for extreme toxicity, threats and slurs, you stand close to no chance to unban your Lost Ark account.

On the other hand, if you’ve been banned under the accusation of RMT or cheating, you stand a decent chance at getting it overturned.

Lost Ark Unbanned Account

More so, if your Lost Ark account is suspended for 1-7 days, it might not be worth appealing the ban. Depending on their volume of work, your suspension might expire by the time they get the chance to review your case and get back to you.

Thus, if your Lost Ark ban is not a 1-7 day suspension or issued for extreme toxicity, you should definitely appeal it.

How to Get Unbanned from Lost Ark

The Lost Ark ban appeal process is similar to that of New World bans.

Here’s how to appeal a Lost Ark ban:

  1. Go to their Support Center page here;

    Click on Lost Ark from the game list.
    Contact Lost Ark Support

  2. Select “Account”, then choose “Appeal a ban”;

    Sometimes, you can find “Appeal a ban” under “In-game Issues” instead.
    Lost Ark Ban Appeal

  3. Click on “web ticket”;

    You’ll find it as a linked resource in the first sentence of the next page.
    Lost Ark Unban Appeal

  4. Log into your account;

    Even if your Lost Ark account is banned, you should still be able to log into your Amazon account.

  5. Input your character and server name;

    You can skip the screenshots and logs field if you don’t have any, as it’s optional.

  6. Write your Lost Ark ban appeal under “Description”;

    This is also where we can come in handy, should you require our professional and customized Lost Ark unban service designed to get you unbanned from Lost Ark.

Do note that the Lost Ark unban appeal field can contain a maximum of 1024 characters (regardless of the number of words and spaces), so you might want to keep things pretty concise.

Get Unbanned from Lost Ark


Once everything is in place, you can go ahead and press the gray “Submit ticket” underneath the form and your Lost Ark unban appeal will be sent to their Customer Support!

In the meantime, make sure to keep an eye on your Amazon account’s registered email address, as that’s where you’ll be notified once they have an answer for you!

That’s all there is to it! Hopefully our guide was helpful regarding your banned Lost Ark account, and if you ever require our help, we’re here for you!

Need help with a banned Lost Ark account?

We're here to give you the best help in order to get you unbanned!

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Article published on January 24, 2022
Last updated on January 1, 2023

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