Quick answer: Amazon Games will lift a New World ban if your appeal pinpoints the specific rule you’re accused of breaking, supplies log files, screenshots or bank evidence that disprove it, and follows the official “Appeal a Penalty” ticket system. Below you’ll find top ban causes, a success matrix, tailored evidence checklist, and a step-by-step ban appeal walkthrough.
Key takeaways
- RMT and coin-selling lead 2024 bans (45 %), followed by automation flags and exploit abuse.
- Compromised-account bans overturn fastest when you attach Steam/Amazon recovery e-mails plus login-IP history.
- Easy Anti-Cheat (EAC) watches input rhythm and network spikes; VPN hops during gathering marathons often look like botting.
- Support answers most appeals within 3 business days via the Amazon Games ticket portal.
- Attach the
Game.logsegment around the ban time, as over half of automation reversals include it. - A single, well-structured ticket outperforms repetitive re-submissions.
- Bans citing “Code of Conduct – Section 3” cover everything from boosting to mass-reports. Read the section before writing your appeal.
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Get Unbanned!What Gets an Account Banned from New World?
The numbers below come from our ticket-volume dataset. You can also check Amazon’s Code of Conduct.
| Reason | Share (2024) |
| Real-money trading (gold/items) | 45 % |
| Automation / bot scripts | 26 % |
| Exploiting bugs & dupes | 11 % |
| Toxic chat | 9 % |
| Compromised account | 6 % |
| Account sharing / boosting | 3 % |
EAC cross-checks input timing, packet consistency and Trading-Post activity. Sudden IP changes plus high-frequency actions can trigger the same detection codes used for bots.
Can You Unban a New World Account?
Whether it’s a trade flag, a cheat detection or a harassment report, reviewers want a solid ban appeal that spells out what happened, why the flag is wrong, and how each document you attach supports your version.
| Offense | Chances | Ideal Evidence |
| Gold buying / selling | Medium | Trading-Post order screenshots, Steam receipts proving no third-party purchases |
| False RMT flag (legit flips) | High | Video of manual trades, price-tracker screenshots, order timestamps |
| False bot or macro detection | Low | Game.log around ban, clip showing manual play, removed macro configs |
| Exploit or dupe | Medium | Video of accidental trigger, bug-report ticket ID, patch note link |
| Toxic chat | Medium (none if slurs) | Full chat log context, apology, reformation and prior account history |
| Compromised account | Very High | Recovery e-mails, IP-login list, antivirus scan, 2FA now enabled |
| Boosting / account sharing | Medium | IP-timeline explanation (traveling/VPN), sole-control statement |
Evidence Checklist
Game.log( %LOCALAPPDATA%\AGS\New World\LogBackups) covering the ban timestamp- Trading-Post order screenshots – both sale and purchase sides
- Steam or Amazon purchase receipts for in-game currency bundles
- IP-login history (Amazon Account → Login & Security → View)
- Clip or VOD showing manual gameplay during flagged activity
- Antivirus scan report dated after deleting any macros or scripts
- Bug-report ticket ID if the incident involved an exploit
How to Get Unbanned from New World
This process is similar to the Lost Ark unban appeal.
Here’s how to submit a New World ban appeal:
- Go to their official Amazon Games Support website here and select “New World”;
At this point, you can also log into your Amazon Games account.
- Click on “Account”, then select “Appeal a Ban”;
- On this next page, click on the highlighted “web ticket” text;
This will take you to the New World ban appeal form.
- Leave the subject as it is, namely “New World – Account: Appeal a ban”;
Unless your issue is different, in which case you can change it.
- Input your character and server name;
This is used to better locate your account and issue.
- Provide any screenshots or logs, if any (optional);
Feel free to skip this field if you don’t have any exonerating evidence.
- Write your New World ban appeal;
Keep it under 1024 characters, include the ban reason, why you think it got flagged and why it was falsely issued. Or, save time and stress and have us craft the perfect appeal for you!
Once that’s completed, all you need to do is click the “Submit ticket” underneath the form, and your New World ban appeal will be sent to their Support department to review it.
You’ll likely get a notification email on your Amazon account’s registered email address when they have an answer, so make sure to keep an eye on it, as well as on its Spam folder.
That’s it! Hopefully our guide was helpful with regard to removing your New World account ban!
Helpful Appeal Tips
- Trim
Game.logto the final 500 lines, full logs may exceed size limits. - Group screenshots in a single ZIP to avoid attachment errors.
- If you used a VPN, list the exit-node IPs to explain location changes.
- Mention any recent patch or downtime that coincides with your ban, it helps QA replicate issues.
- Keep language factual and concise; avoid threats or sarcasm.
- Stay logged out of the game while the appeal is pending to prevent new flags.
New World Ban FAQ
No. Temporary suspensions range from 24 hours to 30 days, while permanent bans follow severe or repeated Code-of-Conduct violations. Check the penalty type listed in your appeal page.
Amazon Games currently bans at the account level only. Switching IPs or PCs won’t restore access; only a successful appeal does.
Single-action macros (one key = one in-game action) are tolerated, but loops or multi-action scripts trigger EAC’s automation detection and can lead to permanent bans.
Using a VPN isn’t an instant offence, but rapid node-hopping while performing high-volume actions (e.g., Trading-Post flips) can be mistaken for bot traffic. Stick to a consistent exit IP if you must use one.
We’re here to give you the best help in order to recover your account!
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