CrossFire Unban Appeal Guide in 2024 – How To

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CrossFire is a very popular FPS game, and although it was released back in 2007, it’s still a relevant game today with quite the playerbase, which holds its own despite how many other popular FPS games have been released since then.

That being said, CrossFire is also known for its firm stance against cheating or rule breaking, which is also an important factor in keeping the players happy for so long.

However, as we know with FPS games (ranging from Overwatch to CS:GO and even including the Battle Royale ones such as Apex Legends, PUBG or Fortnite), there’s room for a lot of mistakes when it comes to reporting players who seem off. This sometimes does result in a legitimate player getting falsely banned, simply because he got reported by too many players.

Now that we’ve discussed about the most popular reason for which someone can get banned from CrossFire and other FPS games, let’s see what other bannable reasons there are.

What can get you banned from CrossFire?

You’d think that for FPS games, there aren’t that many reasons to get banned for, but you’re wrong.

CrossFire banned account

Source: CrossFire / Smilegate West, Inc.

Below, and as per z8games’ Terms of Use, we’ll go over the most common reasons for which you can get banned in CrossFire, as well as in most other FPS games, namely:

  • cheating, of course, either if it’s auto-aim, wall-hack, no recoil – any third party software that can even remotely give you any unfair advantage;
  • toxicity – which pertains to harassing, stalking, threatening, offending other players, as well as spamming;
  • selling or buying (or even just advertising it) any in-game goods for real money;
  • fraudulently chargebacking or refunding goods or services you’ve purchased.

Now that we’ve established what can get your account banned, let’s also go over how you can submit an appeal in order to get unbanned from CrossFire, in the unfortunate event where you find yourself in that position.

How to submit a CrossFire unban appeal?

In order to get unbanned from CrossFire, you first need to go on their official website. Once you’re here, mouse-over the top-right Support button, then select Send Support Ticket.

crossfire contact support


This will take you to the Z8Games Support Center, where you need to log into your CrossFire account, then click on Submit a Ticket.

crossfire submit ticket


Once you’ve done the above step, you’ll get on the support form where you can start the CrossFire unban appeal process, form on which you need to select “CrossFire Support“, then click on Next.

crossfire unban appeal


Finally, you’re not on the actual CrossFire unban appeal form, where you need to complete each field accordingly, as such:

  • under “Issue Category“, select “Account Suspension“;
  • under “Subject“, write anything relevant and concise, such as “Ban appeal“;
  • for the “Message Details” field, that’s where the actual CrossFire ban appeal takes place, and that’s also where we can help you better word your ticket based on your case’s circumstances, should you require our customized and professional unban service for CrossFire, designed to get you unbanned from CrossFire;
  • upload any relevant documents, such as screenshots (optional).
crossfire account unban appeal


Once all of that is done, complete the Captcha test then go ahead and press the “Submit” button underneath the CrossFire unban appeal, and your ticket will be sent to Support.

That’s it! You’ll receive their answer either via your CrossFire’s registered mail or via the Support center, the one on which you’ve sent the CrossFire unban appeal, so make sure to keep an eye on it. Best of luck!

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About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the intricacies of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

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