With a continuous increase in PUBG’s playerbase and popularity, naturally, the bans against players suspected of cheating have also increased directly proportional.
As PUBG’s way to appeal a ban is a bit more confusing than most other games, we decided to write this short tutorial on how to contact PUBG support.
Whether you’ve gotten a BattlEye, Developer or VAC ban, there are three ways of how you can appeal a PUBG ban, which we’ll detail in this post. Before that, however, let’s see what can you get banned from PUBG, to make sure you avoid getting banned in the first place!
What can get you banned from PUBG?
Before we get to the specifics and most common PUBG ban reasons, here’s the PUBG Terms of Service in case you want to review the whole thing. That being said, let’s get to it, namely the most common reasons for which you can get banned from PUBG.
- cheating – third party software or any other device that can affect the gameplay and provide you with any kind of an advantage over other players. Cheating is taken very seriously, as you probably know from the massive December PUBG ban wave;
- toxicity – any type of offensive statements made towards other players, such as nationality related, gender, race and so forth, as well as harassment and other forms of threats;
- offensive nicknames – treated just as toxicity;
- griefing others players – either by teaming up with others, team killing, stalking other players.
Can you get unbanned from PUBG?
Although there is no general answer for it, yes, getting unbanned from PUBG is possible, although it goes without saying that not everyone can or will get unbanned.
More so, any and each successful PUBG unban is done only by ticketing (thus, submitting a PUBG ban appeal), so if you’ve heard from someone “that has a friend”, who knows “someone who works there” or something among those lines, don’t fall for it, because it’s false.
So, now that we’ve gotten that out of the way, let’s see a few examples of some of our happy customers that got unbanned from PUBG!
If you’d like to see more examples, make sure to check out our testimonials page.
And, finally, let’s get to the matter at hand, namely how to submit a PUBG unban appeal!
PUBG Unban Appeal on the Official Support Website
- Go to the official PUBG Support ticket creation page;
- Select the platform on which you play PUBG, in our case, PUBG Steam Support;
- Input your correct email address, Steam Account Name and PUBG nickname;
- Select the server (region) on which you play PUBG;
- Under “Issue”, choose Banned -> Permanent Ban;
- Input a concise yet relevant subject, such as Ban appeal;
- As for the “Description”, regarding your PUBG unban appeal, that’s where we come in handy, should you require our professional and customized unban service for PUBG designed to help you get unbanned from PUBG;
- Give your consent by agreeing to their terms;
- Attach any relevant files, such as images or documents – optional;
- Press “Submit”, then wait for them to get back to you via mail.
Appealing to Get Unbanned from PUBG Video Guide
PUBG Unban Appeal on BattlEye
Regardless of which one of the two you choose, make sure to be as specific and accurate as possible about your issue, in order to avoid having to ticket back and forth only to clarify the exact problem or locate the account in cause.
VAC PUBG Unban Appeal on Steam
- Log into the Steam app;
- On the upper right, click on your account’s name, then select Account details;
- On the right side of the screen, select View purchase history;
- Locate and select PUBG from your purchase history list;
- Select any relevant contact option from the bottom of this page.
Bottom line, if you’ve gotten banned in PUBG, there is still hope for your account. More so, if you choose to purchase our account unban services, you can further increase your chances to get unbanned from PUBG.
Hopefully this post has helped you to get in touch with Support and helped you get unbanned from PUBG, but if not, let us know, and maybe we can help you out!
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