Quick answer: You can get unbanned from Dead by Daylight if your case involves a mistaken toxicity flag, false report or first-time unintended exploit, which must be appealed before Bhvr’s Support. Cheating and HWID Ban cases go to Easy Anti-Cheat and are harder – but not impossible – if you can prove the detection was wrong.
Key takeaways
- Two appeal avenues: Behaviour Interactive Support handles toxicity and payment issues, while Easy Anti-Cheat (EAC) covers cheats and HWID cases – you must send your appeal to the correct department.
- EAC’s most-cited false positives include AutoHotkey scripts, ReShade overlays, Logitech G-Hub macros and Cheat Engine left running in single-player titles.
- A HWID ban ties the motherboard and primary drive; fresh Steam/Epic accounts and VPNs cannot bypass it.
- Server logs flag Bloodpoint duplication and legacy-cosmetic unlockers within hours; penalties often combine a progression wipe with the ban.
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Get Unbanned!What Gets Your Account Banned from Dead by Daylight
| Reason | Share of Cases (2024) |
| Cheating / third-party tools | 45% |
| Toxic chat | 16% |
| Exploiting glitches or currency dupes | 14% |
| Account sharing / boosting | 11% |
| Compromised account | 8% |
| RMT (Bloodpoints) | 6% |
Cheat flags apply to anything that tampers with the game: memory injections, modifying game files, save-file or profile edits, custom skin changers, packet manipulation, or DLLs that alter hit-boxes and perk cooldowns.
Can You Unban a Dead by Daylight Account?
Regardless of why you were flagged – or how much proof you attach – Support agents still want a concise, well-structured defense appeal that shows what triggered the ban, why it was a mistake, and how each piece of evidence backs that up.
| Offense | Odds of Success | Ideal Evidence |
| Cheating / third-party tools false positive | High | EAC log .zip, hardware-scan logs, unedited match VOD, proof of no memory edits (e.g., Process Monitor export). |
| Toxic chat | High (if no slurs, otherwise low) | Chat transcript, match ID + timestamp, prior clean-record screenshot, context and apology. |
| Exploiting glitches or currency dupes | Case-by-case | Explanation if exploit was accidental, ask for duped items to be removed. |
| Account sharing / boosting | Medium | Login-IP history, proof of self-play. |
| Compromised account | High | Steam/Epic account-recovery email, IP-mismatch log, malware scan report, purchase receipts proving ownership. |
| RMT | Low | Payment receipts, proof of legitimate purchase from official store. |
Evidence Checklist
- Match ID and exact timestamp of the flagged game;
- Unedited VOD or Twitch highlight covering the entire match;
- Chat log and context around it;
- System files (EAC “diagnostic” folder) for cheat-related cases;
- Payment receipt if a fraudulent purchase is alleged;
- Previous support ticket number if you already appealed;
How to Get Unbanned from Dead by Daylight
To unban a Dead by Daylight account, you must submit a ban appeal via Bhvr’s Support website.
Process update on June 26, 2025
- Choose “Dead by Daylight” as the game you’re inquiring about;
For the mobile version of the game, you can choose “DBD Mobile”.
- Input your email address and name;
This will be used as a contact avenue, once they finish reviewing your ban appeal.
- Fill in your Player ID and choose the platform you play on;
For PC players, make sure you select the secondary platform as well, such as Steam, Epic Games or Windows.
- Select your contact reason;
For our issue, you can go with “Ban Appeal”, followed by the date of the incident (this is optional).
- Input a concise and clear subject;
This can be “DBD Ban Appeal” or depending on the nature of your issue, “Wrongfully banned from DBD”.
- Write your ban appeal under the “Description” field;
Include as much relevant information an evidence as possible in your first ticket. State your ban reason and type, explain the context around it and why you think it happened. Or skip the hassle and let us write it for you!
Note that for EAC bans (cheating and HWID), you must submit the appeal via their particular website. Here’s a different guide on how to submit a EAC ban appeal.
Once everything is completed, click on “Submit” underneath the form and your ban appeal will be sent to the Customer Support department for review.
This is it! Now that your Dead by Daylight ban appeal has been sent, all you need to do is wait for their reply, as they’ll get back to you via mail once they have an answer, so make sure to keep an eye on it! Best of luck!
Helpful Tips Before You Click “Submit”
- Double-check your Player ID – a typo sends support to someone else’s account.
- Keep the appeal under 500 words; attach files for details instead of wall-text.
- Convert videos to unlisted YouTube links for easier reviewer access.
- One ticket at a time – multiple submissions slow the queue.
- After sending, leave the game un-launched to avoid new flags and don’t create new accounts.
DBD Ban FAQ
And here’s a short FAQ about DbD bans:
Since they’re issued by its anti-cheating system EAC, HWID bans in DbD are permanent. They can only be overturned by submitting a ban appeal to EAC.
Unless a temporary suspension is mentioned in the email, all DbD account bans are permanent. More so, if the ban was issued for a cheating accusation, it’s likely to have also carried a HWID restriction on top of it. They can only be removed by submitting a ban appeal.
No, smurfing in of itself is not bannable. However, deranking by losing on purpose or smurfing just to annoy other players is considered griefing, another form of toxicity, and is bannable.
No, using a VPN will not get you banned, unless you’re using to make discounted payments from other countries, for example. But, keep in mind that using a VPN will not help if you’re HWID banned.
We’re here to give you the best help in order to recover your account!
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Comments 5
I get into games with my friends and I lag out.I get banned, and now I’m at 24 hrs of being banned just from lagging out.
I lagged out that is unfair i cant control that, i shouldnt have a 24hr ban.
I had to go help my dad with chores which meant I had to leave and turn my Xbox off, when I came back I had a 2 day ban… it’s annoying because it’s the only game I play
I literally have no idea why I got banned
I had to go and take the trash, my sister got on my game and left it on purpose. This was not the first time shes done this and I got a 24 hour ban, and I play like no other games