How to Get Unbanned from Dota 2 in 2024 [3 Methods]

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In this guide, we’ll go over how to submit an appeal in order to get unbanned from Dota 2, should you ever find yourself in that unfortunate situation.

Although Dota 2 is not as old as League of Legends, its certainly doing very well for itself by holding its position among the most popular games on Twitch.

Now, as we know with any very popular game, such as PUBG, Fortnite or Apex Legends, developers need to pay close attention to any player or action that may spoil the gaming experience or provide an unfair advantage to players. Thus, they enforce their rules and impose bans to maintain a fair playing field.

That being said, having your account banned in Dota 2 can really put a damper on your mood, memories and even friends you’ve made in the game. With that in mind, before we start on our unban appeal guide, we’ll first go over what you should avoid doing which can get you banned from Dota 2!

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Nonetheless, getting banned from Dota 2, especially if unfairly, can ruin your gaming experience, affect your relationships with friends you’ve made in the game, and leave a lasting negative impact.

Therefore, to prevent such consequences, it’s crucial to understand what actions can lead to a ban in Dota 2. With this in mind, before delving into our guide on how to appeal the ban, we’ll discuss the things you should avoid doing to prevent getting banned.

Dota 2 Matchmaking Restriction Removed

What Can Get You Banned from Dota 2?

Although unlike other games, there’s no actual Terms of Service page for Dota 2, apart from the Steam Subscriber Agreement, below we’ll go over the most popular reasons for which you can get banned in Dota 2:

  • in-game behavior, such as toxicity, negativity, harassment and so forth, towards other players or just a general negative demeanor;
  • cheating, including any type of third party software, automation tool, bug, glitch and any other application or action that can give you an unfair advantage;
  • sharing your Dota 2 account, especially for MMR boosting;
  • smurfing;
  • buying or selling your Dota 2 account.

For example, the latest larger ban wave in Dota 2 was on December 15, 2023, for smurfing.

Although in some cases the punishment may vary, the usual penalties applied are:

  • 18 years for cheating and toxicity, according to IGN;
  • 8 years for MMR boosting, as reported by Forbes.

However, even if being banned in Dota 2 for 18 years would most likely be enough of a punishment, that might not be the end of it. It seems that this was the maximum length Valve was able to ban a Dota 2 account for, so in that regard, it might be renewed when it ends, thus being basically a permanent ban.

In some cases, based on a player’s behavior, you might end up with just 6 months of time-off, as confirmed by the Dota 2 team via Twitter:

Dota 2 6 month ban

On top of that, once an account is banned from Dota 2, the phone number associated with that particular account will also be blacklisted, so you’d have to come up with a new one if you ever want to start a new account.

Now that we’ve established what can lead to a banned Dota 2 account, let’s go over what can be done in order to try and get unbanned from Dota 2!

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Dota 2 Account Unbanned

How to Get Unbanned from Dota 2

In order to try and get your Dota 2 account unbanned, you must first submit an unban appeal, which can be sent through three different methods.

Method 1 – via Steam

Similar to the CSGO unban appeal, In order to appeal your Dota 2 ban from Steam, you must first go on the game’s Support page, here.


Once you’re there, proceed to clicking on “I’m having trouble with items”, followed by “Contact Steam Support”.

Dota 2 Contact Support

This will open up a text area below for your Dota 2 unban appeal, and that’s where we come in handy, should you require our professional and customized Dota 2 account unban service designed to help you get unbanned from Dota 2.

Dota 2 Ban Appeal

Method 2 – via Valvesoftware’s contact form page

Essentially, this Dota 2 unban appeal is very straight forward. All you need to do is get on Valvesoftware’s contact page here, and complete the fields as such:

  • input your account’s registered mail address;
  • write a concise subject, such as “Dota 2 ban appeal”;
  • formulate your unban appeal or just input the customized defense ticket you received from our gaming unban service;
  • complete the Captcha test.
Dota 2 Ban Appeal Form
Dota 2 MMR Restriction Removed

Method 3 – Dota 2 Ban Appeal via Faceit

The third method of submitting a Dota 2 ban appeal is via Faceit’s Support Page, and here’s how to do just that:

  • input your email address (this is where they’ll get in touch with you);
  • select “I am banned” under Contact Reason, followed by the ban type (such as “VAC Ban on Steam“);
  • fill in your account identification info, such as Faceit Account Name, Steam Profile link, email;
  • choose “Dota 2” from the games list;
  • enter a relevant subject, such as “Dota 2 ban appeal”;
  • write your appeal or just paste the customized defense ticket you received from our gaming unban service.
Dota 2 VAC Ban Appeal Faceit
Source –

Now all that’s left is to submit your Dota 2 unban appeal ticket through one of the above mentioned methods and wait for them to get back to you!

Hopefully you won’t have to go through having your account banned in Dota 2, but if it does somehow happen, we’re here for you!

Need help with a banned Dota 2 account?

We're here to give you the best help in order to get your Dota 2 account unbanned!

Get unbanned!
About the Author


Michael, founder and writer of Unbanster, brings over 20 years of gaming experience and a law degree to his specialized work in his unbanning service. Though he didn't pursue a traditional career in law, his unique legal perspective enables him to tackle the intricacies of gaming policies and appeals processes. Motivated by a personal unjust ban, Michael launched Unbanster in 2015 to aid gamers facing similar challenges, having successfully assisted thousands to date, striving to ensure fairness and transparency in the gaming community.

Comments 3

  1. my account is new, I don’t really know what I did. I didn’t cheat or do something bad. If i got reported by being toxic its because our teammates wont listen even though we tell them to cooperate

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